Administration Assistant - Business Development - Derby

Office

Norman House, Derby

Hours

Full time - 35 hours per week: Monday – Friday, 9.00 am – 5.00 pm

Smith Partnership is a leading law firm in the East Midlands. A forward thinking and progressive company employing over 200 staff throughout 6 offices.

This is an exciting admin role, with key responsibilities of the Business Development and Marketing function within the firm is to create positive internal and external awareness of the firm, and in the East Midlands market place. 

The right candidate will be able to communicate in the most helpful of manners with customers, suppliers, competitors and internal staff members. 

The successful candidate will always have in the forefront of their minds that they are seeking to generate business opportunities and win more client instructions for the firm. 

 

Main Responsibilities Include:

  • Delivering the above service across all offices of Smith Partnership
  • Supporting key personnel in initiatives and strategies across the firm
  • Providing comprehensive administrative support to the Business Development and Marketing functions
  • Assisting with Events held and hosted by Smith Partnership

 

Key Tasks:

  • To attend meetings alone and with other members of the team (with internal staff and external BD contacts), and to take notes when required.
  • To co-ordinate networking events, exhibitions, and other events. 
  • Attending events as front of house.
  • Referral agreements – log onto system.
  • To audit/spellcheck website additions/amendments, along with other marketing materials as and when required.
  • Monitoring the info@smithpartnership.co.uk email address, filtering all items sent to the address then forward to relevant departments throughout each day.
  • To use the website CMS (Content Management System) to upload testimonials onto website and log on spreadsheet.
  • Monthly conversion reports - pull off call-back requests report from the website CMS, to track/ report on the outcomes in a spreadsheet, for all departments across the firm, allowing us to track our website ROI and to report back to the MC (management committee).
  • Arrange meetings and book appointments for the team.

 

  • To use ALB (Our in-house Case Management System) to complete the following;
  • Cleanse the current databases and filter where appropriate. Identifying matter opening errors – Telephone numbers incorrect, missing contact details etc. Email each fee earner/secretary to correct. To assess the data within the system and implement a clean-up process using the duplication tools of ALB.
  • To prepare monthly reports for the MC of matters opened for new clients using the ALB reports for their estimated fees.
  • New client’s business source report. To pull reports from ALB, identifying missing business sources and emailing fee earners/secretaries to correct. Logging this on a spreadsheet so that we can monitor the BD budget ROI (Return On Investment).
  • Call conversion reports - call lists from reception – to collate conversion rates for all departments and all offices using ALB.
  • To help create marketing databases from ALB using data held. To cross sell or to advertise events and initiatives.
  • To help implement a new CRM (Customer Relationship Management System)

 

  • Merchandise – Source, purchase and disperse.
  • To assist with any other duties as required.
  • To head the firms charity work, along with support from HR and the office charity champions/reps
  • Cover reception/post when needed.

This Job Description covers the current range of duties and will be reviewed from time to time.

Smith Partnership reserve the right to change the Job Description if the business requires it. 

 

Experience Required:

  • Relevant experience within a Business Development/ Marketing function
  • To understand Business Development/ Marketing theory and practise

 

The Following Skills Are Essential:

  • Able to demonstrate good administrative and organisational skills
  • Able to learn quickly and keep detailed notes of procedures to refer back to
  • Knowledge of current business development/marketing theory and practices and trends
  • Have proven IT skills and ability to adapt to new technologies
  • The successful candidate must be proficient in the use of Microsoft Office, Excel and have accurate typing skills
  • Excellent communication skills including oral and written presentation skills
  • Access to a car and full driving licence
  • The ability to work with the minimum of supervision. The successful candidate will be required to work alone at times, as well as in a team
  • An ability to work under pressure and to tight deadlines
  • The ability to multi-task and prioritise
  • Be flexible with working hours – early mornings and late evening work will be required from time to time
  • The ability to produce emails and other text documents with high standard of grammar and punctuation

 

Personal Attributes:

  • Self-motivated to work independently as well as part of a team
  • Good inter-personal skills
  • A positive approach to working under pressure in a busy environment
  • Methodical approach to tasks and problem solving
  • High degree of initiative with a can-do attitude

 

This is an excellent opportunity to join a progressive East Midlands law firm and to work as part of a challenging and friendly team.

Applications strictly via email enclosing a current CV and covering letter to (recruitment@smithpartnership.co.uk)

No Agencies please.