Receptionist/ Office Assistant - Derby


Norman House, Derby


Working hours – 8.30 am – 5.00 pm - lunch 12.00 pm – 1.00 pm

Smith Partnership is one of the leading law firms in the East Midlands. A forward-thinking and progressive company, Smith Partnership employs over 200 staff throughout 6 offices across the region.

An opportunity has become available at our Head Office in Derby for a Receptionist/ Office Assistant.

Purpose & Objective of Job:

Our busy office on Friar Gate, Derby, requires a full time Receptionist/ Office Assistant to provide telephone and administration assistance. The role will suit a friendly team player who possesses excellent communication skills, both spoken and written. A professional image will be required in attire, reflecting the nature of the Firm, as well an assertive but empathetic demeanour. 

Previous legal experience would be desirable, but is not essential, although experience in a similar field would be advantageous. 


  • The Receptionist duties include but are not limited to;
  • To promote a warm, courteous, professional manner to all clients whether in person or by telephone communication. 
  • To answer external and internal calls in an efficient manner and transfer them to the relevant department/Solicitor/Fee earner.
  • To greet all clients and direct them to the correct waiting room. 
  • To inform the relevant Solicitor/fee earner that their client has arrived. 
  • To offer clients refreshments on arrival.
  • To handle all enquiries from potential/existing clients that come into reception by communicating with the relevant departments.
  • Ensure the waiting and interview rooms are kept tidy and cups/water bottles are removed immediately.
  • Scanning and photocopying documents brought in by clients that need to be sent to other offices.
  • Handling payments brought in by clients either by card/cash.


  • The Office Assistant duties include but are not limited to;
  • To assist with incoming and external post, and the collection/distribution of the DX mail and the distribution of all.
  • To assist in the printing and posting of the debt recovery mail.
  • Put away refreshment orders in an orderly manner and keep track of supplies. 
  • To ensure the stationary cupboard is kept in an organised tidy manner.
  • Ensure that the coffee machines are replenished and remain clean. 
  • Ensure the drinks refrigerators are always replenished with refreshments. 
  • Replace glasses and cups. 

This Job Description covers the current range of duties and will be reviewed from time to time. Smith Partnership reserve the right to change the Job Description if the business requires it.  

This is an excellent opportunity to join a progressive East Midlands law firm and to work as part of a challenging and friendly team. Applications strictly via email enclosing a current CV and covering letter to (


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Smith Partnership request that recruitment agencies do not speculatively submit CVs to us unless explicitly asked to do so by our HR team.

Any CVs sent to us on a speculative basis will not be recognised and we will not accept liability for any fee or commission should we subsequently employ a candidate who applied to us directly or was introduced by another agency, that may also have been submitted speculatively by an uninstructed agency.

In the event that an agency's correspondence includes a disclaimer indicating otherwise, our policy above will prevail.