FAQs
It’s likely you’ll be able to find the answer in our FAQs which cover all of our services. You can filter questions by service area or search for a relevant word or phrase.
Unable to find an answer? Contact us on 0330 123 1229, or complete a contact form and a member of our team will be happy to help.
When would a Letter of Claim be needed instead?
A Letter of Claim is used in certain debt situations (including where a business is claiming against an individual) and must include specific information and enclosures under the Pre-Action Protocol for Debt Claims.
How long does debt recovery take?
Timescales vary depending on whether the debtor responds, whether the debt is disputed, and whether enforcement is needed. With our Stoke debt recovery team, we’ll advise on likely timings once we understand the amount owed and the debtor’s position, as well as the stage you’re at.
Can you help if I can’t locate the debtor?
Yes, we can advise on practical next steps and support a trace debt recovery approach, when you need to progress matters using the best available contact details, so you can decide whether to pursue legal action.
What happens if I already have a CCJ but still haven’t been paid?
If a debtor doesn’t pay after judgment, you can apply to enforce it using different court-approved methods. Our Stoke debt recovery solicitors can advise on the best enforcement route for your situation and take the next steps on your behalf.
What is business insolvency?
Business insolvency is when a company can’t pay its debts when they fall due, or its liabilities outweigh its assets. If you’re unsure, speaking to insolvency solicitors in Stoke-on-Trent early can help you understand your options.
What qualifies a company as insolvent?
A company may be classed as insolvent under the ‘cash flow’ test (can’t pay debts on time) or the ‘balance sheet’ test (liabilities exceed assets). The right test depends on your circumstances and financial evidence.
When should a company declare insolvency?
As soon as you suspect the company can’t meet its debts, it’s sensible to take advice. Early action can increase the available routes (such as restructuring) and help directors meet their duties.
What are the two main types of insolvency?
In broad terms, insolvency can be corporate (a company) or personal (an individual). For companies, common formal routes include administration and liquidation, as well as CVAs (company voluntary arrangements), depending on the goal and financial position.















