TESTIMONIALS

Find out what just some of our satisfied clients have to say about choosing Smith Partnership by browsing through our testimonials. Looking for feedback on a specific person or department? Simply use the filter to find out more.

I worked with Alexandra Bullmore at Smith Partnership and would recommend her, I was kept fully informed through-out and my matter was dealt with swiftly and professionally.

5 star!

BH

When I required the service of a solicitor I couldn’t have been more content then with Smith Partnership’s Alexandra Bullmore. Alexandra was efficient, knowledgeable and friendly and made the whole process run without any problems or concerns.

BS

I just wanted to write a testimonial with regard to my recent experience with Smith Partnership Solicitors of Derby

I engaged the services of Alexandra Bullmore regarding a sensitive matter.

I can confirm that I was very pleased with the way in which she dealt with my case, she dealt with all correspondence promptly and was very thorough when going through confidential documentation.

Her manner is very pleasant and she put me at ease at a difficult time.

I would highly recommend Alexandra to anyone.

LS

Jak, I cannot say how happy I am with your services and the help you have given myself and my mom has been amazing and I am so glad that I made the call to you that day.

KI

Thank you very much for your hard work, professionalism and understanding Anna, which resulted in a smooth and quick resolution to the situation.

VB

Anna was very understanding and kept me up to date at every stage. She did everything she could to help me.

VB

Liam, I would like to thank you for your service and professionalism throughout the handling of my case.

NM

Alex, I am just writing to let you know how extremely grateful I am to you and the Smith Partnership for looking after me so well with my recent case. In all honestly, I was very apprehensive as I had never been in this situation before but my mind was put at ease as soon as we had our first meeting.

You dealt with my case in an very professional manor and kept me up to date with what was happening on a regular basis, which was something I really appreciated.

The outcome of the case was better than I expected which I believe can be put down to your knowledge and attention to detail.

Thank you once again.

JH

As new landlords, this was the first occasion when we required legal advice to resolve a difficult issue with a tenant.

We were recommended to use Liam at Smith Partnership. Liam’s professional advice was delivered in a timely and efficient manner.

But perhaps more importantly to us, was that Liam appreciated our lack of experience in this area and was sympathetic to our situation. Liam often provided us with more than a pure legal service, with the provision of friendly and helpful advice on non-legal aspects of the issue.

The fees were at a reasonable level and we have no hesitation in recommending Liam and Smith Partnership to others.

Mr & Mrs G

Liam, I can only say a great big thank you for all you have done. In the time you were dealing with the case, not once did you let things slip and I am sure it was because of your persistence we finally got closure. Once again, very many thanks.

HS

I would like to thank James Johnson at Smith Partnership Solicitors for his excellent service in dealing with my situation at very short notice.

I would not hesitate to contact him again if required & thoroughly recommend him for his efficiency & professionalism.

SF

Great service and support which I will be recommending and will use Liam in the future if we have this unfortunate situation again.

AN

I instructed the services of James Johnson of Smith Partnership for matters relating to my employment. I was in an extremely stressed and emotional state due to the actions of my employer. I was very fearful of where matters would proceed. James took on my case with what I can only describe as the most excellent professional manner. He was compassionate and empathetic to my position and requirements. His advice was at all times presented in a manner that cut through the clinical legality and was conveyed with the practicalities that a lay person needs. Although highly empathetic, James was always very honest in his advice and helping me achieve realistic outcome expectations. One of the best things to come from my instruction of James's services is my personal learning from  my observations of how James thinks things through. I have learnt much, and am better able to analyse adversity based purely on reason rather than heated emotion or sense of unfairness. This is the kind of long term benefit one does not expect but one is extremely grateful for.

Throughout my case, I was always reassured no matter what I faced, I was not alone. Wherever necessary, and whatever was required, was done in a timely, effective, and impactful manner by James. I never had to chase a response or update from him, and was never given conflicting, confusing or incorrect advice.  James was always respectful of my decisions and what I sought, and he moulded actions in a way that helped fully realise a highly favourable outcome. The support was genuine, continuous and James was committed not just to my case, but also in ensuring my wellbeing. I felt like I was treated not as a mere client, but with compassion and great care, as a person. I trusted James entirely, even as I faced extreme stress and I learnt to trust his advice fully and am very glad I did. My trust in James reaped a handsome outcome and matters concluded on a highly satisfactory resolution which provided me with everything I was looking for and a sense of closure to a very difficult time for me.

Reputable universities can always train a solicitor to be the best. One is perhaps less able to train the very best of solicitors to be the very kindest as well. I think this rare feature of kindness combined with excellent counsel is wonderfully demonstrated by James. I have no doubt when I state that I received the very best counsel from the very best of solicitors.

I now go forward into a new career with the best start possible. Thank you for every single thing James!

SM

James Johnson was incredibly supportive and gave some very sound advice.  He was able to use his knowledge and his amiable approach to succeed in getting me the settlement that I needed when I found myself no longer in employment.  I would totally recommend him to anyone who finds themselves in similar circumstances.  He is professional and approachable and certainly gets results.  I cannot thank him enough.

MT

Jak, [We] have both been impressed by your sound advice and by your fair and reasonable approach to the issue of fees.

PJ

Jak, thank you kindly… you have been extremely proficient; your advice and assistance has been invaluable.

PW

Before our meeting of last month we were all becoming very despondent. It appeared, no matter what evidence we produced, we seemed to get nowhere until we had the opportunity to explain our case to you… Since then, not only have you understood our case, but have moved very quickly on it.  Thank you Jak! It’s a pity you were not involved earlier and that we wasted four months just waiting for the purchase file that never materialised… You have restored our faith and we know we have the right man on the job.

BW

Once again thank you Jak and your team for being so supportive throughout the past year.

VB

Thank you Jak for such wonderful representation.

KV

I cannot thank you enough for the work that you have done for me over the last couple of years. Your support, understanding, and professional ability to work through my most verbose and hysterical moments, have been invaluable. Thank you Jak, so much!

AG

Jak you have been a superstar... I couldn’t have done this without you.

AP

We would like to take this opportunity Jak to thank you for all the work you have done for us which you carried out in a speedy and very professional manner and the way in which you kept us regularly updated of progress.

RM

Thank you once again for all your professional help and guidance Jak… On every occasion Smith Partnership has provided us with an excellent service.

IS

Thank you for all your help Jak. You have been a beacon of light on stormy seas and I can now see my parents and my brother resting in peace.

SH

Jak is my new hero, literally reviewed the situation and advised within 48hours… I need to get a few beers definitely!

TC

We are so glad we chose Smiths'

SR

You have always proved professional and attentive and your advice has always been appreciated.

MS

Absolute pleasure to highly recommend Smith Partnership.

IS

On behalf of my husband, children and I, I personally cannot thank you enough for the help and support Jak and the Smith Partnership have provided. We can all see an end to this nightmare now and can finally focus on grieving for a very special man.

SR

I have engaged Jak's services on two occasions now and on both matters he has provided me with both excellent and sound advice.  He has always remained professional, sought relevant information in a timely manner and taken a pragmatic view. 
 
Jak has also always taken the time to listen, clearly explain on all legal matters and provided support/guidance through what has been a really stressful time for me. I simply cannot thank him enough for sharing his expertise to navigate me though the situation, kindness and professionalism.
 

Sarah Goodal

Adrian was very understanding and kept me up to date at every stage. He did everything he could to help me.

Thank you very much for your hard work, professionalism and understanding Adrian, which resulted in a smooth and quick resolution to the situation.

Dr GA & Mr MA

We have met many law professionals during our personal, professional and social lives. Whilst many have been competent and experienced, none of them have come close to the standards of Adrian Pearce.

We contacted Adrian during an extremely stressful time in our lives. The law firm we were using were not being proactive, and as such we were living in a precarious state of limbo.

After emailing Adrian outlining our legal situation, he responded almost immediately and an appointment was made. Adrian is fair, transparent, professional and an absolute gentleman. He discusses costs openly, and fights for his clients. Contacting Adrian was the best decision we have ever made.

Adrian was with us throughout the entire process and we could not be happier with the outcome. We recommend Adrian Pearce to all of our family, friends and colleagues who may require legal assistance.

Adrian is a gifted criminal solicitor, and we consider him not only to be a legal expert but also a friend. 

Thank you again Adrian.

Maxine Knott

For the first time in my life a couple of years ago I found myself in need of legal representation. I was recommended Adrian Pearce following a recommendation from a friend.
This was an extremely worrying and stressful period in my life, and Adrian completely put me at ease. He explained everything simply and in great detail. I really felt like he was on my side and had my best interests at heart. It was a very complicated case and he dealt with everything in a completely professional but friendly manner. He has always kept me informed and nothing was ever too much trouble. He really is there for you 24/7. I not only class him as my legal representative, but as a friend. I would highly recommend Adrian to anyone who requires legal advise or representation.

V.Bennett

I have used Smiths for several years now and I have the confidence within them to provide consistent quality of advice and professionalism as standard.

Even in some adverse times they have shown stability of strategy and thought which you come to expect from their wealth of experienced partners.

Expectations have been tempered to ensure a satisfactory outcome and most credit for this goes to Russell Davies.

I am content to provide this testimony.

Les Wilson

Easy to deal with, effective and prompt service, good communication. Excellent service as always from Emily and Sara! Super helpful and understanding at all times.

Working with Smith Partnership, in particular Emily Hampson, has been an absolute pleasure from the outset. I cannot express just how much we appreciated the support offered. Absolutely no reservations in recommending Smith Partnership.

Everything about Smith Partnership’s handling of my situation was professional, courteous and always dealt with in a timely manner. I couldn’t be more satisfied. Thank you!

We were delighted at the service we received from Emily Hampson in the Conveyancing team at Smith Partnership.  The service we received was beyond our expectations and we were really pleased. We have already recommended a couple of people to Smith Partnership and we will have no hesitation in recommending Emily and the team in the future.

This {evicting a tenant} was an extremely stressful time for me given my lack of understanding of the law and what I was expected to do. Liam Kreibich explained the processes and timings to me in plain English, written and spoken. Liam’s quick responses to emails and telephone messages were exceptional.

Liam did everything, with almost no time or effort from me! The best part was that I could completely trust him to represent me professionally to other organisations.

I am very thankful that I chose Smith Partnership and have used their services again since. Again, I got an impeccable service from Marissa Layton on another matter.100% satisfied with services received.

S. Thackeray

We have been working with Smith Partnership and in particular, Sharon Davies since 2011.

Sharon acts on our behalf in debt recovery matters and we find her to be extremely efficient and effective. Sharon's knowledge of debt recovery matters is exceptional and she is always ready to give advice on how best to proceed. Sharon always goes above and beyond expectations and keeps us up to date with progress.

We would have no hesitation in recommending Sharon to anyone in need of debt recovery services.

Shires Vets Limited

We have been working with Smith Partnership, and in particular, Andrew Hambleton for over 10 years now and we have always found the service to be prompt and cost effective. No question is insignificant and they offer advice and information whenever the need arises.

We have always had a good working relationship with Smith Partnership and would recommend their services to anyone in need of debt recovery.

Steve Saint, eurocell

I engaged the services of Smith Partnership to help me with an exit from my employment which had been instigated by my employer whilst I was on maternity leave and trying to return on a flexible working basis.  My case was handled by James Johnson who I found to be meticulous, articulate and thoroughly knowledgeable throughout.  James dealt with my case with care and understanding, doing his best to minimise any costs for myself whilst being fully transparent regarding fees.  I found James to be extremely reliable, honest and client focused.  My case was dealt with very quickly and reached a satisfactory conclusion to what was a very stressful time.  I would not hesitate to either use Smith Partnership again and I highly recommend them, as I cannot imagine any other practice dealing with my case as well as they did.

Miss VO

Deepa Tanna is a young and aspiring solicitor from the stables of Smith Partnership firm. Deepa’s speciality is in the family and children’s law. Deepa Tanna is very dedicated and well-rehearsed in her field of expertise. I found Deepa very understanding and supportive when I needed her to represent me.

I was very pleased with the outcome in the family courts. This was only possible with Deepa’s knowledge, skills and seeking all possible support to strengthen my case. Deepa really goes out of her way and thinks outside the box to seek a positive outcome for her client. This is Deepa's strong attribute which converts into a very good success rate in her cases.

I would use Deepa again and would recommend strongly to my friends and colleagues.

Suresh Gadher

Thank you Andy Hambleton for the wonderful job and for all your support given to solve this issue.

You were able to provide me always with the best advice and everything went really smoothly.

T. Curtatone

Smith Partnership delivered a very helpful and professional service. Their staff made me feel at ease from the beginning and were always willing to go the extra mile. I wouldn’t hesitate recommending Smith Partnership to anyone in need of professional help and advice.

Matthew Booth

I recently had to navigate the complex world of getting divorced and the daunting and quite frightening task that was ahead of me. I was recommended your name {Deepa Tanna} by someone whom I value very highly and thought I would investigate. I am lucky enough to be surrounded by many local solicitors and it seemed sensible to choose one of those to make things easier for myself, but your recommendation was so high and this was so important to me to get right, that I decided to trust in the positive feedback I was receiving and put my trust in you.

It was simply the best thing I have ever done and I cannot thank you enough for all your expertise, professionalism and kindness. Your knowledge and the way you helped me to navigate, what felt like an absolute legal minefield, was seamless and so easy and straightforward. I found the process hard and stressful but you made it all so easy for me and so simple and held my hand all the way through, guiding me as to what was the right thing to do. I honestly would not have been able to get through this process without you by my side. You made complex words, processes and the law very accessible to me and explained things so clearly that I was able to get things sorted in a really efficient way and with minimal stress. It also sped up the process so much for me as you made things so clear that I knew what I needed to do. You gave a service level beyond my expectation and I am so thankful I trusted in the feedback I had heard and went with you. I will never use or trust another solicitor other than you for all my requirements from now on and have also recommended you to my family, who will also use you from now on as well.

You made a very difficult time in my life much more bearable, thanks to not only your expertise and wisdom but to your nature, kindness and professional manner. You did everything you said you would do and so much more, always on time and to an exceptional standard. I always knew exactly what to do and what to expect and the level of care and service I received was truly exceptional. I could not have asked for any more and will be eternally grateful to you for helping guide me through the most painful time with such ease. I know I also rely on you still now and will call you when there is something I still need to check on and you are always there to help me.

Thank you seems nowhere near enough for receiving the best service I could have ever dreamed of, but I hope you know how much you have helped me and my family and how truly thankful I am that I found you and for all your professional service and care. Even today I would be so lost without you. Thank you so much for making the world of difference to me.

Katy, Kent

A huge thank you for representing me in my claim for accident compensation, nothing was too much trouble for you {Simon Rowley} and your team, and after three years you were successful for me.  Your secretary, Ann, was very helpful and had such a very calming and caring manner whenever I spoke to her on the phone, so a huge thank you to her.  The reception staff in your Derby office were also very nice to me on the two visits I had.  My most sincere thanks to you all and I will recommend you to anyone who needs a solicitor. 

John Williams

Sharon Davies has acted for Scargill Mann & Co in debt recovery since 1995.  Throughout our many dealings Sharon’s advice has always been very positive and we have found her knowledge of debt recovery matters to be exceptional!  Sharon responds well to our requirements and like ourselves is reluctant to give up on a bad debt, winning many cases where other solicitors may have walked away.  I can highly recommend her.

Dean Mann, Scargill Mann & Co

Sharon Davies has been acting for us since 1989. Sharon acts on our behalf in relation to debt recovery matters, Sharon is always professional, when dealing with such matters and the execution of Sharon’s work is consistency high, which is why we continue to use Smith Partnership.

Jeremy Ledgester

Without question Sharon Davies represents outstanding value for money. Over the last seven years, Sharon has always provided us with an excellent service from general enquiries through to debt recovery.

Sharon is extremely helpful and polite. We would have no hesitation in recommending Sharon to other companies. Well done and many thanks.

A Turner, GB Willbond Ltd

James Johnson at Smith Partnership has looked after Office Care’s HR support for over three years now. James offers sound advice, in an easy to understand way, even in the most complex of scenarios. His advice allows us to make an informed and balanced decision that is best for our business.

Martin Booth, Director, Office Care Limited

My experience of using James Johnson’s services at Smith Partnership has been extremely positive and I benefited from and valued his expertise from the outset. James and his team are very welcoming and James’ advice was very honest, clear and concise which helped me consider all the options. Most importantly, his personal integrity and commitment to providing a professional service is abundantly evident in the consistent manner he treated me. It is refreshing to see a law firm that puts the client first and going the extra mile in terms of sincere intent to the best they can and not just for commercial reasons. I wouldn't hesitate to recommend James Johnson or Smith Partnership.

Mrs H Kaur

I have used James Johnson’s services via the Smith Partnership for over five years and I am happy to comment as follows. James is my first point of contact for any legal employment matters.  He deals with each issue with complete professionalism, patience and knowledge.  He always goes the extra mile to ensure that we fully understand the reasons and implications of any advice he offers. I would not hesitate to recommend James to any other fellow HR professional or employer.

Sharon Poulson MCIPD Group HR Manager – TTG Global Group Limited

I have used James Johnson’s services via the Smith Partnership for over five years and I am happy to comment as follows. James is my first point of contact for any legal employment matters.  He deals with each issue with complete professionalism, patience and knowledge.  He always goes the extra mile to ensure that we fully understand the reasons and implications of any advice he offers. I would not hesitate to recommend James to any other fellow HR professional or employer.

Sharon Poulson MCIPD, Group HR Manager – TTG Global Group Limited

I've used Adrian on a number of occasions with a 100% success rate, I no longer consider Adrian as my solicitor but more as a friend.

Adrian has spared me wasted time on many occasions, I personally would recommend him at the highest level. Straight talking and one of us. 

Mr M Deeming

I have often needed legal assistance and I’ve always used Adrian Pearce. He has always given me very good legal advice and represented me on several occasions. Adrian has always been easy to get hold of day or night and always follows up after the event to check everything is OK. I always pass his number on to my friends and would recommend his services to anyone.

Mr D Ledwidge, Director, Vaze Security Ltd.

Adrian Pearce has represented me, my family and friends for the last 10 years. Genuine and reliable chap that has provided an excellent service along with good advice. I would not hesitate to recommend Adrian and his team in the future.

Mandeep Mann

I needed legal representation at crown court. After a friend’s recommendation, I approached Adrian Pearce. This was a very worrying and stressful period in my life, I was extremely thankful and appreciative of the successful outcome.

From my very first contact with Adrian Pearce he always kept me informed and treated me in a very professional but also friendly way, nothing was ever too much trouble.

I would highly recommend Adrian Pearce to anyone who requires legal representation.

Mr A Reuter

When I first learnt that Adrian was working with someone new, I was worried because he's looked after me for years and I trust him without question. He introduced me to Jo and within a short space of time it was obvious why they work so well together. They both care. They both fight for their clients and they are very good at what they do. If you are wondering who to instruct as your solicitor, make sure you have Jo and Adrian in your corner. They won’t let you down. I recommend them to everyone.

Mr Z Clark

Smith Partnership have acted for our club on a number of matters with particular strengths in both Commercial and Employment issues. I consider the firm real partners of the club rather than mere service providers. They always strive to over-deliver and their customer focus is highly impressive. 

Ben Robinson, Burton Albion Chairman

As much as anything it is the personal service that Smith Partnership provides that makes the difference. You deal with a person and not some androgynous (disembodied) voice at the end of the phone. They make the effort to understand your business needs.

John Halahan, Business Support Manager, Acecad Software Limited

Smith Partnership and Smith Cooper have always had a close working relationship. Claire Twells and I have worked on a number of projects together and I would never hesitate in referring Claire to work with any of my clients. Claire is always professional, ready to help and is a pleasure to work with.

Stuart Peck, Smith Cooper

Smith Partnership has an excellent employment team who are attentive and responsive to our business priorities and provide pragmatic advice.

Jacqueline Hills, Legal Director UK and Ireland, Office Depot International (UK) Limited

For many years Guy Simmonds have had a successful, formal business referral agreement in place with Smith Partnership. Both ourselves and our valued clients have always found the service of the specialist licensing team highly efficient and professional. We have no hesitation in recommending their excellent service.

In particular, their specialist licensing solicitor, Tara Harding, provides our clients with a superb, pro-active and highly professional service. We receive regular highly complementary feedback from both our vendor clients and purchasers, who state they will also instruct Tara to act for them in future licensing matters.

Stephen Taylor, Managing Director, Guy Simmonds Business Transfers Limited

As usual you have been brilliant and the only part I had faith in was your handling of the events.

Andrew Ingram, The Ash

Your Tara Harding is absolutely wonderfully great as a professional and indeed in relation to person skills. She has been such a joy to work with, extremely competent, professional and client-friendly. We will always recommend her.

Dr. Pallant, Pallant Health Services

How delighted I have been with you and your company. Smith Partnership have acted swiftly and professionally at all times and I wouldn’t hesitate to instruct you again.

John Butler, Butlers Bar and Grill

Smith Partnership did a great job for us – we really appreciate the professional, helpful and friendly manner in which you have worked.

Martin Hoffman, The Plough

The reasoning behind our choice to switch our legal requirements to Smith Partnership was further endorsed by our introduction to Ruth Ball. Ruth has been a major asset at a time when our rapidly growing company needs a reassuring and strong approach in challenging situations. This has provided a considerable level of confidence at a crucial time for our private investors.

Frank Siracusa, Egomark Limited

The Smith Partnership provided top-class professional services in our recent move to new offices and facilities for this expanding business. Their work and legal advice ensured that Mace opened for business as planned, there were no delays during this process.

They paid careful attention to all the minutiae of detail, listened to our special requirements and delivered their services to my full expectations. Their thoroughness ensured that all areas were fully covered and pleasingly, they provided excellent value for money.

The team, led by Michael Nickson, fully deserve this recognition; I can thoroughly recommend them.

Simon Chapman, Managing Director of Mace

Smith Partnership have the quality and depth of knowledge to provide accurate and pragmatic advice in a quick and efficient manner.

P.A. Rushton, commercial Agent, Rushton Hickman Partnership

I would like to thank you so much for your dedication and hard work, I do not know what we would have done without you. Smith Partnership are very lucky indeed to have such a professional, friendly, helpful and completely dedicated team.

Jane Cutts

The Smith Partnership offers an outstanding service demonstrating in-depth legal knowledge, together with displaying excellent commercial acumen, delivered in a structured and proactive manner.

Darren Adams, Bridgefast Finance Limited

As Credit Manager for Lyreco UK Limited, I am very happy indeed to provide a reference for The Smith Partnership and the services they have been providing us for nearly ten years now.

Being the Credit Manager for a business as large as Lycero, one can envisage the regularity with which I have alternative services proposed to me. All promising better service, better rates, better results, but none have succeeded as I feel we have the best provider of third-party legal representation for our business.

The Smith Partnership, through our long commercial relationship has grown to know our business and our industry very well. They have a unique responsiveness to the way we work and to how we have changed our procedures and processes along the way as our business has grown.

Nick Carey, Credit Manager of Lycero UK Limited