Righting the wrongs

Enlisting the help of a professional in any area of your life involves a lot of trust and confidence. The required services are often costly and time sensitive, and because it involves dealing with a professional, we rarely consider what may happen if things don’t go to plan.

If a professional has not acted in your best interests which, as a result, has caused you harm, suffering or loss, you may be entitled to make a claim against them. Contact our dedicated team of professional negligence solicitors today.

Who can I make a claim against?

We need professional assistance across many different areas of our lives and any of these run the risk of going wrong. Whether it be a mistake, wrong professional advice, an administrative error or straightforward unprofessionalism, we can help you make a claim against any of the following:

Financial professionals, including accountants, financial advisors, insurance brokers and mortgage advisors
Property professionals, including architects, builders, engineers, valuers and surveyors
Legal professionals, including barristers, solicitors and conveyancers
Trade unions or associations

How we can help you

From poor legal advice to mis-sold or inadequately explained financial advice, we can help you to rectify situations where you have been left to pick up the pieces after receiving professional care which is deemed to be lacking.

We have a specialist team of professional negligence solicitors who help clients pursue claims every day. To find out more, visit our dedicated professional negligence website.

We understand that receiving compensation when things go wrong is only the beginning. We are committed to going above and beyond, supporting you through the process to make things right again. As well as this, our aim is to help you to prevent such issues from affecting others in the future.

Don’t just take our word for it...

The success of our professional negligence team is backed by The Legal 500 recognition, which is an independent guide to law firms in the UK. It notes that we have handled a broad spectrum of professional negligence claims, adding:

‘Outstanding litigator‘ Alison Neate heads the professional negligence unit at Smith Partnership, which deals exclusively in claimant professional liability against financial advisors, accountants, solicitors and real estate developers.

In the Smith Partnership we found their technical abilities and reporting to be excellent. The case was a difficult case and one we felt may lose but they managed to negotiate an excellent compensation award for the clients, all of whom were elderly and needed extra care.

The Professional Negligence team at The Smith Partnership are absolutely first class. Their levels of client care, awareness of the needs of the clients and ability to solve even the most complicated of legal problems is fabulous.

Alison Neate heads up a brilliant team of legal professionals. Her dedication and commitment to clients is outstanding. Alison will always do her utmost to ensure that her clients achieve the very best in every situation.

The Legal 500, 2023

Why Choose Smith Partnership?

As a firm, we pride ourselves in providing a service that is straightforward and practical. We ensure that any advice we offer is clear and free of any legal jargon so that you are fully aware of your position and options at every stage. We understand how important this is in claims of this kind which is why our solicitors are responsive and can promptly answer any questions or concerns you may have.

With offices based in Derby, Burton Upon Trent, Swadlincote, Leicester and Stoke on Trent, our teams are accessible and always on hand to assist you in any way they can. Additionally, we take on professional negligence claims on a no win, no fee basis, meaning if your case is unsuccessful, you will not have to pay any of our fees.

Drawing from our years of experience in the specialist area of professional negligence, we are able to tailor strategic approaches to suit your individual circumstances. No matter what these may be, we ensure that your legal rights are protected at all times.

Extremely compelling advocate' and head of childcare Muctar Johal 'is highly respected in the field of child protection.

The Legal 500, 2019

Effective advocate" (...) "adept at handling the most complex cases involving children" (...) "skilled and subtle negotiator.

The Legal 500, 2017

An excellent advocate.

The Legal 500, 2015

The legal knowledge and advice that is given – especially by Muctar Johal – is superior to advice from other legal firms.

The Legal 500, 2019

At Smith Partnership, Muctar Johal ‘leads his team by example’ and is a renowned figure in children law.

The Legal 500, 2023

Muctar Johal leads his team by example. His advocacy is exceptional. He is calm and unflappable. His ability to digest complicated medical reports is phenomenal.

The Legal 500, 2023

The breadth of experience and knowledge within the family team make it the go to firm within the area for advice on complex legal issues.

The Legal 500, 2023

Muctar Johal is quite simply exceptional. On the very rare occasions he does not have the answer to a complex legal issue, he will undertake thorough research and you can be sure you are getting the best advice.

The Legal 500, 2023

Thank you to James Johnson for the help and advice with my unexpected employment dispute. James was very professional, concise and prompt given the timescales we had to get this resolved. I was very happy with the outcome and would highly recommend James!

Client, Employment

Smith Partnership has an excellent employment team who are attentive and responsive to our business priorities and provide pragmatic advice.

Client, HR and Employment

I have used James Johnson’s services via the Smith Partnership for over five years and I am happy to comment as follows. James is my first point of contact for any legal employment matters. He deals with each issue with complete professionalism, patience and knowledge. He always goes the extra mile to ensure that we fully understand the reasons and implications of any advice he offers. I would not hesitate to recommend James to any other fellow HR professional or employer.

Client, Employment

I would like to thank James Johnson at Smith Partnership Solicitors for his excellent service in dealing with my situation at very short notice.

I would not hesitate to contact him again if required & thoroughly recommend him for his efficiency & professionalism.

Client, Employment

I engaged the services of Smith Partnership to help me with an exit from my employment which had been instigated by my employer whilst I was on maternity leave and trying to return on a flexible working basis. My case was handled by James Johnson who I found to be meticulous, articulate and thoroughly knowledgeable throughout. James dealt with my case with care and understanding, doing his best to minimise any costs for myself whilst being fully transparent regarding fees. I found James to be extremely reliable, honest and client focused. My case was dealt with very quickly and reached a satisfactory conclusion to what was a very stressful time. I would not hesitate to either use Smith Partnership again and I highly recommend them, as I cannot imagine any other practice dealing with my case as well as they did.

Client, Employment

I contacted James Johnson at Smith Partnership for help and advice regarding an employment law matter. It was refreshing to receive candid, open and realistic advice regarding the situation and what was achievable. James provided clear (jargon free!) explanations and guidance. The service was responsive and I felt supported at all times. We achieved a fair and reasonable outcome with James taking the stress out of the situation.

Client, Employment

I would definitely recommend James Johnson. I found him to be very approachable and professional, making things easy to understand. When circumstances changed, he was very flexible and accommodating.

Client, Employment - Google

Excellent service and professional advice given by James Johnson

Client, Employment - Google

Excellent service by James Johnson - I would highly recommend him for any assistance with employment issues.

Client, Employment - Google

5 star service, Alexandra is quick and very efficient! Highly recommend.

Client, Employment - Google

James and his team at Smith Partnership offered me a fantastic service. They provide sound advice and helped me through a stressful process using straightforward language and professional at all times. Thank you!

Client, Employment - Google

Highly recommended - I was very pleased with the service I received from Smith Partnership. James Johnson provided me with clear comprehensive advice, which in turn gave me great reassurance. He is extremely professional, responding promptly to emails and phone calls. In addition, he is very polite and friendly, and it was therefore a pleasure to work with him. James made me feel very cared for, and that I was in good hands. I would definitely hire him again.

Client, Employment - Google

James made a very awful situation more bearable by taking the time to thoroughly explain the situation and the options available to me. James was lovely and made me feel very comfortable and relaxed. If I was to be in the same situation in the future James would be my first Call.

Client, Employment - Google

James Johnson was excellent. He gave good tactical as well as good legal advice in relation to an employment dispute which ended successfully.

Client, Employment - Google

I instructed the services of James Johnson of Smith Partnership for matters relating to my employment. I was in an extremely stressed and emotional state due to the actions of my employer. I was very fearful of where matters would proceed. James took on my case with what I can only describe as the most excellent professional manner. He was compassionate and empathetic to my position and requirements. His advice was at all times presented in a manner that cut through the clinical legality and was conveyed with the practicalities that a lay person needs. Although highly empathetic, James was always very honest in his advice and helping me achieve realistic outcome expectations. One of the best things to come from my instruction of James's services is my personal learning from my observations of how James thinks things through. I have learnt much, and am better able to analyse adversity based purely on reason rather than heated emotion or sense of unfairness. This is the kind of long term benefit one does not expect but one is extremely grateful for.

Throughout my case, I was always reassured no matter what I faced, I was not alone. Wherever necessary, and whatever was required, was done in a timely, effective, and impactful manner by James. I never had to chase a response or update from him, and was never given conflicting, confusing or incorrect advice. James was always respectful of my decisions and what I sought, and he moulded actions in a way that helped fully realise a highly favourable outcome. The support was genuine, continuous and James was committed not just to my case, but also in ensuring my wellbeing. I felt like I was treated not as a mere client, but with compassion and great care, as a person. I trusted James entirely, even as I faced extreme stress and I learnt to trust his advice fully and am very glad I did. My trust in James reaped a handsome outcome and matters concluded on a highly satisfactory resolution which provided me with everything I was looking for and a sense of closure to a very difficult time for me.

Reputable universities can always train a solicitor to be the best. One is perhaps less able to train the very best of solicitors to be the very kindest as well. I think this rare feature of kindness combined with excellent counsel is wonderfully demonstrated by James. I have no doubt when I state that I received the very best counsel from the very best of solicitors.

I now go forward into a new career with the best start possible. Thank you for every single thing James!

Client, Employment

I had an employment law issue that was dealt with swiftly and to my utmost satisfaction by James Johnson, I cannot praise him and his team highly enough.

Client, Employment - Google

Thanks to the diligence and commitment of James Johnson at The Smith Partnership, my recent employment issue was handled with the utmost empathy and professionalism at a very testing time for my Company. Nothing was ever too much trouble for James, I felt constantly reassured, and his communication was always instantaneous, honest and integral. As a result of this exceptional service I will solely be using The Smith Partnership for any future legal issues I have.

Client, Employment - Google

James provided me with excellent advise relating to a settlement agreement. He took me through the legal speak, translating it into plain English and helped to enhance the outcome for me. Given the COVID restrictions all of this was carried out remotely and James was very helpful, overcoming a number of technical issues, ensuring that the whole process was completed within 24 hours. I will definitely recommend his services to friends and family. Thank you James.

Client, Employment - Google

James Johnson was recommended to me when I needed representation urgently regarding an employment matter. He immediately conceived a winning strategy and delivered this flawlessly, leaving the other party's representative trailing. Not only did he get the right result, but he was prompt, efficient and supportive through a difficult time for me. I can't thank him enough.

Client, Employment - Trust Pilot

Great advice from James Johnson, would highly recommend. The whole experience went smoothly, everything was explained well, felt comfortable discussing what normally would be difficult.

Client, Employment - Trust Pilot

I worked with James to organise a sensitive matter which I was unsure how to approach. From the beginning he was extremely professional, spoke to me in plain English and gave me a call when I had queries around the wording on a document. I am so pleased I chose Smith Partnership for this assistance and would not hesitate to call them again if a need arose. Thank you very much James!

Client, Employment - Trust Pilot

Excellent solicitors! Would highly recommend. I was supported by James Johnson who gave me great employment advice. Such a professional and lovely person who was always available to help and got everything done quickly and effectively! Thank you.

Client, Employment - Google

James gave me very clear advice which I understood easily. He went above and beyond, replying to emails at the weekend due to the time frame of the matter in hand.

Client, Employment - Trust Pilot

Thank you, James Johnson for all your help at such a very difficult time in my life. From the moment you engaged with me (and my Husband), you provided immense support, advice and help. My husband and I are so very grateful for everything. I will never forget how you managed to encapsulate my exact sentiments and feelings from our meetings together. You are a unique talent and so professional at what you do. Wishing you the best for the future.

Client, Employment - Trust Pilot

Smiths Partnership and James Johnson were able to assist me in a recent employment matter which required immediate support and expertise . James came to my assistance and was able to break down each aspect into meaningful components removing a huge amount of stress and gave me immediate confidence that he would support me in my requirements - I couldn't recommend James or Smiths partnership highly enough.

Client, Employment - Trust Pilot

Finding myself in the need for the services of an Employment Law specialist was very daunting. James Johnson, partner at Smith Partnership soon put me at ease. Whilst showing empathy for my situation he was very professional and efficient. I wouldn’t hesitate to recommend him and Smith Partnership to anyone who finding themselves in the unfortunate need for their services.

Client, Employment - Trust Pilot

My experience with Smith Partnership & James Johnson was excellent. James understood and dealt with my situation. Communication and professionalism were excellent and James helped me secure the best outcome. I found the experience with Smith Partnership to be good from first contact with Claire through to conclusion.

Client, Employment - Trust Pilot

I contacted James Johnson to assist with a settlement agreement between myself and my employer. I was impressed with his understanding and knowledge on the matter. His insight showed some issues that required resolution before we were able to sign off the agreement. He was efficient and stuck to our allocated budget, I would certainly obtain his assistance again if needed and would highly recommend him to anyone needing his services.

Client, Employment - Google

A huge thanks to James Johnson at Smith Partnership for handling my settlement agreement after being made redundant from my previous employer. James was professional, thorough and explained the process clearly from start to finish in an understandable way. My case was handled very efficiently and quickly. I can highly recommend his services!

Client, Employment - Google

I wanted to put on record how much I appreciated your support with my settlement agreement. Your calmness, empathy and professionalism meant that the process moved quickly and you worked extremely hard. Thanks so much for all your sterling support and advice, which you delivered at pace to a favourable conclusion and with great communication throughout. I couldn’t have got through this without you and want to ensure you are recognised for this.

Client, Employment

Used Smith Partnership for my settlement agreement from my previous employer. Customer service from Judith Bull was excellent, smooth process from start to finish from loading my ID remotely without going to the office. James Johnson one of the Partners was excellent, professional, fair and didn’t try to upsale my agreement to try and get more money from me as there was no guarantees faultless through out and really please with the service from both Judith and James.

Client, Employment - Trust Pilot

5 stars without a doubt. Ruth Jones was my family law solicitor and she was a god send in my difficult times which turned out to be very lengthy, especially through COVID. She was professional and to the point, yet understood me on a personal level. I cannot recommend her enough!!

Client, Family - Google

Very experienced' and 'highly regarded' practice head Ruth Jones (...)

The Legal 500, 2019

Just want to thank you and Emma for everything. You've both been brilliant and helped me through a very difficult time.

Client, Family

All contact with this partnership has been impressive. I liked what they wrote on their website in their statement of how they practice law, 'putting clients first', and my experience tells me they really do. My initial contact was for advice concerning medical negligence. The secretary had Patrick Booth call me back the same afternoon. I expected to pay a fee for his advice but he insisted this first consultation was free, even after I'd made clear that I was not going to take my complaint against a hospital department to court. Patrick Booth gave me precise advice concerning what to write in my initial complaint to the hospital and even offered to read this through, what I could expect as a response and advised me to escalate the matter to the CQC if the hospital's response to my complaint was unsatisfactory. He explained the further actions possible and had I the emotional fortitude to take a department's catalogue of serious error to the press, or to court, I know I would have had confidence in Mr Booth's counsel. The efficiency and friendliness of my first contact with the Smith partnership led me to Amanda, the drafting of a will and appointment of executor. Just like Patrick, Amanda ensured clarity about my intentions, was transparent about her reasonable fees and I have confidence that when the time comes, she will execute my wishes perfectly. It is reassuring that she will visit me at home to discuss the draft and will be able to photograph the location of documents and gifts at the same time. One happy client here!

Client, Medical Negligence

I approached Smith Partnership during the worst time in my life. My husband had died and I had struggled with a lot of things, leading to the point where my children had just been removed by the Local Authority. I was introduced to Della who helped me through this period, which was further worsened by Covid-19. It led to delays in the legal case and difficulties around seeing my children. Throughout the whole time Della was there. Whenever I had a query, she responded quickly and where it was possible for her, she would take action to help. At times where the process was frustrating and seemed endless, Della was there to remind me that I wasn’t alone. She was always prompt and efficient in responding to me. After 18 months it was finally time for the court hearing, and Della and her team continued working to find a resolution agreeable for all parties right up until the last moment. I was very happy with the outcome, especially considering that I believed up until the end that I had absolutely no chance of ever getting my children back. But thanks to Della’s perseverance and hard work we came to a solution that gives me the opportunity to have my children back home with me in the very near future. After having lost my husband, my business, my home and then my children in a very short period of time for each other, I was so close to giving up. I couldn’t see a way where I would ever have a life or be happy again. Della and her team have given me that gift. For the first time in years I have been able to see a future for myself; one with my children in it to share with me. I cannot thank her enough for that and would recommend her to anyone.

Client, Childcare

Della, Thank you for your help and hard work throughout the nightmare time we had as a family. We appreciate everything you did for us and forever grateful. We can move on with a happy life. Thank you again.

Client, Childcare

Smith Partnership offers an outstanding service with Ruth Ball demonstrating in-depth legal knowledge, together with displaying excellent commercial acumen, delivered in a structured and proactive manner.

Client, Business Insolvency

I find Smith Partnership, in particular Ruth Ball, to be a pro-active, responsive legal firm, providing a highly professional and cost-effective service.

Client, Business Insolvency

The reasoning behind our choice to switch our legal requirements to Smith Partnership was further endorsed by our introduction to Ruth Ball. Ruth has been a major asset at a time our rapidly growing company needs a reassuring and strong approach in challenging situations. This has provided a considerable level of confidence at a crucial time for our private investors.

Client, Business Insolvency

Lorraine & Steve, I would like to express my heartfelt gratitude to you both for all the care and concern you have shown me during these difficult last two years and working tirelessly to ensure that the verdict worked in our favour and thank god it did. If it weren’t for your advocacy and knowledge, the matter would have certainly not come to a not guilty verdict today. Thanks once again for your legal advice, time and efforts.

I and my family cannot thank you enough for your assistance. Your legal expertise and professionalism went above and beyond my expectations throughout the course of my case.

Client, Crime

Busy Bees have employed the services of Smiths Solicitors for approximately 14 years in regards to Debt Recovery and in particular the Court procedures.

They assist us from sending LBA’s, Issuing Court proceedings, Enforcing Judgements, arranging and progressing Payment Plans to supporting us with the occasional Witness statements and advice for Court cases.

Their excellent pragmatic management of our Debts has been continually successful and their team strive to act efficiently and politely to ensure a high Customer focus.

Client, Debt Recovery

Huge presence in The Midlands for crime. Andrew Oldroyd partner takes the case on as though each client is a family member.

The Legal 500, 2023

Very strong criminal team, with great experience, technical ability and commitment.

The Legal 500, 2023

The combination of friendliness and professionalism – they are very approachable and do not give the impression of “judging” clients. They have a strong work ethic and far better respected than other firms in the local are with a high volume of Higher Court Advocates.

The Legal 500, 2023

Andrew Oldroyd dealt with my matter in a very professional way. The advice he provided was informative. He explained everything concisely and was extremely supportive throughout the process, providing regular updates on the situation. I would have no hesitation in using his and the Partnership's services again should I need to. Thank you for everything that you did.

Client, Crime - Trust Pilot

I used the the services of Andrew Oldroyd for a speeding fine which I was facing a driving ban, Andrew did a fantastic job putting my case forward and defending me, I can strongly recommend Andrew and the Smith partnership. Thank you again Andrew for a fantastic job.

Client, Crime - Trust Pilot

We have recently dealt with Andrew Oldroyd over a potential motoring conviction. He provided a professional, courteous and helpful service. Thank you.

Client, Crime - Trust Pilot

The service that Andrew Oldroyd of Smith Partnership provided was exceptional . I highly would recommend there services to others.

Client, Crime - Trust Pilot

From the first telephone conversation with Andrew, he was honest and sympathetic towards me, which helped very much when he represented me in court. He put my case across in a very professional manner and my sentence wasn't a shock, suffice to say the Court dealt with me leniently. I would highly recommend Andrew Oldroyd. In the nicest of ways I hope I will not be needing his help in future.

Client, Crime - Trust Pilot

The professionalism and personal approach delivered by Andrew Oldroyd, both in the preparation and delivery of my case at Court.

Client, Crime - Trust Pilot

Wouldn’t hesitate to recommend. Andrew Oldroyd is really nice, knowledgeable, approachable and compassionate.

Client, Crime - Trust Pilot

I would like to thank you for all the work you have put in to the case and for your honesty and kind support.

Client, Medical Negligence

You were always a pleasure to talk to and it was lovely to always get such a quick response to any queries.

Client, Medical Negligence

Anna was very understanding and kept me up to date at every stage. She did everything she could to help me.

Client, Medical Negligence

Thank you very much for your hard work, professionalism and understanding Anna, which resulted in a smooth and quick resolution to the situation.

Client, Medical Negligence

I appreciate all of your hard work so far Anna, thank you so much…thank you, not only for your hard work, but compassion on this really difficult situation too.

Client, Medical Negligence

Anna recently worked on my case and was friendly, informative and professional throughout. She made me feel at ease whilst discussing a very difficult subject matter and explained each stage of the process clearly and was available throughout to answer any questions I had or to provide me updates on how things were progressing. I would definitely recommend Anna and Smith Partnership Solicitors to anyone looking for professional legal advice.

Client, Medical Negligence - Trust Pilot

Excellent service from Fraser in the commercial team. Make the process of getting a personal guarantee signed very simple and efficient. Highly recommend.

Client, Company and Commercial - Trust Pilot

Excellent, legal service re business sale - I used the services of Smith Partnership to complete the legal side of the sell of my business. The service I received from Fraser Cunningham was first class with a personal, understanding approach. I can highly recommend.

Client, Company and Commercial - Trust Pilot

Dealt with the commercial department of Smith Partnership Solicitors. Fraser Cunningham and his team guided me through the whole process of a business acquisition which resulted in quick and efficient completion. Great service, competitive price. Highly recommend.

Client, Company and Commercial - Trust Pilot

We contacted Smith Partnership in need of independent legal advice regarding personal guarantee paperwork. Fraser Cunningham was our point of contact following our initial enquiry. From our initial emails to our in-person meeting at the Derby offices we were beyond impressed with Fraser. Down to earth, professional, efficient & knowledgeable; we knew we were in good hands & would not hesitate to use the services of Smith Partnership in the future thanks to the fantastic experience Fraser granted us with.Thank you.

Client, Company and Commercial - Trust Pilot

Fraser Cunningham has been a fantastic person to deal with over the past few years. Always prompt and helpful - nothing is too much trouble for him. Fraser is also extremely knowledgable about his subject. I can't recommend this guy enough!

Client, Company and Commercial - Trust Pilot

Sorry for the delay in sending across my upmost thanks and appreciation for your care and support in what has been the most frightening journey of our lives. From voluntary police interview to the final not guilty verdict. As a family we never envisaged being placed in the situation that unfolded. Thank you for being patient and listening [...]. We will be eternally grateful.

Client's Parent, Crime

A key figure in the outstanding criminal department and part of the dedicated and hard-working team of extremely knowledgeable criminal practitioners.

The Legal 500

I just wanted to thank you on behalf of us all for the care, compassion, sensitivity and thoughtfulness you showed to us all during the long process.

Client, Personal Injury

I did have a look at a couple of options, and had a look online at a few different companies, but decided to put my faith in yourselves as you are local, and through other people I have heard good things!

Client, Medical Negligence

I contacted Smith Partnership regarding landlord advice. Liam was fantastic right from the beginning. He responded to my emails and messages quickly and gave clear and concise advice. He is always professional, friendly and clear about the law. He has provided clear guidance and options and enabled me to make informed decisions based on sound advice. I am really pleased to have Liam representing my case. Many thanks.

Client, Landlord and Tenancy

This is a short email to thank you for the service and advice you have given me. I was at a loss as to how I was going to get my tenant to leave my property, which I had been trying to do since the beginning of May 2018. After speaking to you on the phone, you explained everything to me about how the process works and so I instructed you to act on my behalf. I must say this was the best thing I could have done. You did everything you said you would, kept me in the loop and acted very professionally throughout. You acted on everything that needed to be on the day it needed to be done and thanks to you my tenant has now gone and I have my property back. So many thanks for all your help and if in the future I have any other issues I will be calling you sooner rather than later.

Client, Landlord and Tenancy

We have been working with Liam for several months now, his advice has been invaluable to solving some difficult cases. We would recommend Liam to any agency or landlord.

Client, Landlord and Tenancy

This [evicting a tenant] was an extremely stressful time for me given my lack of understanding of the law and what I was expected to do. Liam Kreibich explained the processes and timings to me in plain English, written and spoken. Liam’s quick responses to emails and telephone messages were exceptional. Liam did everything, with almost no time or effort from me! The best part was that I could completely trust him to represent me professionally to other organisations. I am very thankful that I chose Smith Partnership and have used their services again since. Again, I got an impeccable service from Marissa Layton on another matter. 100% satisfied with the services received.

Client, Landlord and Tenancy

As new landlords, this was the first occasion when we required legal advice to resolve a difficult issue with a tenant.

We were recommended to use Liam at Smith Partnership. Liam’s professional advice was delivered in a timely and efficient manner.

But perhaps more importantly to us, was that Liam appreciated our lack of experience in this area and was sympathetic to our situation. Liam often provided us with more than a pure legal service, with the provision of friendly and helpful advice on non-legal aspects of the issue.

The fees were at a reasonable level and we have no hesitation in recommending Liam and Smith Partnership to others.

Client, Landlord and Tenancy

Liam, I can only say a great big thank you for all you have done. In the time you were dealing with the case, not once did you let things slip and I am sure it was because of your persistence we finally got closure. Once again, very many thanks.

Client, Landlord and Tenancy

Liam, I would like to thank you for your service and professionalism throughout the handling of my case.

Client, Landlord and Tenancy

Having used the services of The Smith Partnership and in particular Liam Kreibich for a number of years, Liam’s professional approach and advice when dealing with complex and challenging tenancy related cases has been invaluable.

Liam has a wealth of knowledge and understanding of tenancy law and has always provided both us as Letting Agents and our clients with sound advice, guidance and support.

We have always received excellent service and prompt responses from Liam relating to a number of cases over the years. Given the constant changes in legislation and complexities that surround tenancies, I can fully recommend appointing Liam to ensure your investment and interests are protected accordingly.

Client, Landlord and Tenancy

Liam did everything, with almost no time or effort from me! The best part was that I could completely trust him to represent me professionally to other organisations.

I am very thankful that I chose Smith Partnership and have used their services again since. Again, I got an impeccable service from Marissa Layton on another matter.100% satisfied with services received.

Client, Landlord and Tenancy

Great service and support which I will be recommending and will use Liam in the future if we have this unfortunate situation again.

Client, Landlord and Tenancy

We deal with Liam Kreibich and have found that he goes above and beyond. Expertise knowledge - Highly recommend

Client, Landlord and Tenancy - Google

Having dealt with several solicitors over the years, I was so impressed with Liam Kreibich at Smith Partnership due to his personable and professional approach. From the outset he was reassuring, he always made time for me and his advice was extremely precise. I highly recommend him.

Client, Landlord and Tenancy - Trust Pilot

Liam helped us to issue a Section 21 eviction notice to our tenants. He was very professional and always available if we had any questions. He was calm and friendly and explained the process clearly to us. The fees were very reasonable. We would use him again if we ever end up in this situation again.

Client, Landlord and Tenancy - Google

We asked Liam to help us with a Section 21 eviction notice as we had never done it before. Throughout the six months it took for the tenants to leave, Liam was always available to help with our questions and guide us through the various challenges we faced. He answered our emails quickly. He was calm, friendly and sympathetic. We would definitely recommend him and would use him if we ever find ourselves in this situation again.

Client, Landlord and Tenancy - Trust Pilot

We had to gain possession of a rental property where the tenant had defaulted on rent for over 6 months. This was during COVID where rules had changed temporarily. Liam guided us always keeping us briefed with options and risks particularly as the case had various complications. His verbal advise was always detailed and followed up via email concisely. Furthermore, Liam would always return a call promptly when messages were left and also return missed calls.
Great service...and some!

Client, Landlord and Tenancy - Trust Pilot

When we had a tenant issue we used Liam Kreibich, Landlord Solicitor. He was professional, friendly, explained clearly the process and kept us updated on the progress. Should we have an issue again I wouldn't hesitate to use Liam and I definitely recommend him.

Client, Landlord and Tenancy - Google

I asked Liam Kreibich for assistance when I needed to serve a Section 21 Notice on two tenants. Liam dealt with the matter in a professional and efficient manner and I was very pleased with his work. I’ve used Smith Partnership a number of times in recent years for various matters and I’ve always been extremely satisfied.

Client, Landlord and Tenancy - Trust Pilot

Liam Kreibich was friendly, helpful and supportive when we had an issue with a tenant. He explained the process clearly to us and kept us updated with the progress. I would definitely recommend Liam if you require a Landlord Solicitor for a tenancy issue.

Client, Landlord and Tenancy - Trust Pilot

We received excellent service from the Smith Partnership through Liam Kreibich in connection with regaining possession of our property. Liam always responded to enquiries promptly, provided crystal clear verbal information (confirmed in writing) was supportive but always professional. We felt that the fees at different stages of the process were well explained and that there would never be any unnecessary expenditure. Highly recommended.

Client, Landlord and Tenancy - Google

Cannot recommend highly enough, received very professional service and was treated in a warm respectful manner by every person I spoke to, all responses to my emails or calls were very quickly handled and good ,thorough advice and support were given, I felt supported through a very difficult time dealing with an awful tenant for the first time. I will recommend Liam Kreibich and the smith partnership to anyone I hear is going through a similar experience … should also add that my bill was also a pleasant surprise and seriously less than I had dreaded could be the case, I was even due a refund and this was paid to me immediately, without me having to do a thing.

Client, Landlord and Tenancy - Trust Pilot

I would like to thank Liam Kreibich at Smith's and Partnership for their exceptional service, outstanding professionalism and curiosity and kindness in helping me, it was a win win win thankyou.

Client, Landlord and Tenancy - Trust Pilot

Liam in this firm is the BEST solicitor you can have. He is absolutely competent and friendly. I have been blessed to have him. I am sure we are in safe hands and we follow every advice he gives as he is just the BEST.

Client, Landlord and Tenancy - Google

I have worked with Alison for more than three years and have always found her to be knowledgeable, diligent and professional. Alison works hard to understand her clients and their individual needs and thus makes her a pleasure to work with.

Client, Professional Negligence

Alison Neate’s commitment to the client is unrivalled and she will always do her utmost to secure the best outcome for them.

Client, Professional Negligence

Alison is exceptional, committed, diligent and commercial.

Client, Professional Negligence

The quality of your legal advice and speed of turnaround surpasses what you would expect from a top London law firm and your understanding and knowledge of our business makes it feel like we have our own in-house lawyer, the best of both worlds.

Client, Professional Negligence

The market is crying out for sensible, specialist claimant professional liability lawyers, and it is a shame that clients often end up not knowing where to turn.

Client, Professional Negligence

We were very impressed with every aspect of the way in which the case was handled. The advice given throughout was expansive and welcome and we felt that the Smith Partnership had our best interests at the forefront of their action.

Client, Professional Negligence

Thank you for a well done job Michelle at this unprecedented time.

I am so glad I chose Smith Partnership, you all are amazing and fantastic. The receptionist lady is very welcoming and helpful.

Thank you all for a wonderful well done job!

Client, Residential Property

Thank you Smith Partnership at Burton-Upon-Trent for a fantastic well done job at this unprecedented time. I am so glad I chose Smith Partnership. Very good communication and the receptionist lady was very welcoming and helpful. I will definitely recommend your firm and will be using your firm again in future.

Client, Residential Property - Trust Pilot

Big thank you to Michelle Lamb at Smith Partnership who has help us through a stop start House sale, through the Covid-19 pandemic. Found them to be very thorough and kept us well informed throughout the sale.
I would certainly use them again.

Client, Residential Property - Trust Pilot

Michelle Lamb and her team provided a very professional service throughout the sale of my property. I felt informed throughout the entire process and that led to a hassle-free experience. I have used other solicitors in the past that failed to deliver the service that Smith Partnership provides. A big thank you to Michelle and Ellie for their hard work. I hope to be able to use you again in the future.

Client, Residential Property - Trust Pilot

I received a great service from Rebecca Wallis. My case was a long difficult one and I was given good advice and kept informed throughout.

Client, Family - Google

Eleanor, we will be forever grateful for your help. Best wishes for the future.

Client, Childcare

I just want to take a minute to thank you for everything you have done for me and my children. I'm very thankful to have you as my solicitor.

Client, Childcare

Thank you so much for resolving this issue in such an understanding manner; it has been greatly appreciated.

Client, Commercial Property

Many thanks for your efforts… I shall definitely be using the services of Smith Partnership and more specifically yourself again, you’ve been a fantastic help.

Client, Commercial Property

Thank you Elizabeth for everything.

Client, Commercial Property

You are a star.

Client, Commercial Property

May I take this opportunity to thank you for your prompt, professional and courteous assistance throughout.

Client, Commercial Property

May I take this opportunity to thank you for your very kind assistance in this matter.

Client, Commercial Property

Thank you for all your fantastic work and support on the issues that we’ve been dealing with. We couldn’t have done it without you!

Client, Commercial Property

I would like to thank you for all your help and support with the rather complicated completion. It has been much appreciated.

Client, Commercial Property

The firm is a brilliant place for businesses and we are happy we came to you first! Gina and her team have been great in dealing with our clients.

Client, Business Debt Recovery - Trust Pilot

Jodie Aston, is very professional in her job. This is the 2nd time we have used her to do our conveyancing.

Client, Residential Property - Google

Thank for helping push our sale through to completion and for always keeping us fully up to date.

Client, Residential Property

I found this company fantastic. For any buying or selling of houses I thoroughly recommend Jodie Aston, she really knows her stuff and keeps you updated on a regular basis. First class service.

Client, Residential Property - Google

If you’re looking for a conveyancer I cannot recommend Jodie Aston enough. We have just moved and from first enquiry through to completion she was professional, personable and on top of everything, we were kept up to date with the progress of both our house sale and house purchase at all points, we did not need to chase for an update or to chase the sale or purchase down. Jodie made buying our dream house an absolute breeze.

Client, Residential Property - Google

We received a fantastic service from Jodie Aston for our house move. Everything was taken care of so it made the whole experience stress-free. Would definitely recommend if you are looking for a conveyancer!

Client, Residential Property - Google

Jodie Aston was fantastic!! On the ball from the first moment all the way to completion regarding our house sale and purchase. Everything you need in solicitor: proactive, assertive, and always a step ahead. She is a great communicator and always had our interests in mind. We had a few tricky and frustrating moments during the process, she always assisted to find the best resolution. I would definitely use her again or recommend her to others. Thank you Jodie.

Client, Residential Property - Google

Very professional and thorough. Jodie handled my case brilliantly, explaining every little detail and going above and beyond to get the deal over the line. Would definitely recommend.

Client, Residential Property - Google

We used Smiths to purchase our first home, throughout a fairly turbulent purchase Jodie was supportive and encouraging. We really can't thank her enough and would recommend her to anyone for her approachability and competence.

Client, Residential Property - Google

Jodie was amazing concerning our house purchase. She was thorough with the searches and kept us well informed along every step of the way. Really efficient and supportive service - thank you!

Client, Residential Property - Google

Many thanks to Jodie and everyone at Smith Partnership for handling the sale of my property in such an efficient way. It was rapidly dealt with and completely hassle free. Jodie and Zoe kept me informed all the way from start to completion and I wouldn’t hesitate to recommend this company to anyone looking for a good solicitors.

Client, Residential Property - Google

Highly recommend working with Jodie Aston on the sale of your property. She was very efficient and informative. No job is too big or small. Absolute excellent service throughout when speaking with Jodie you just know she knows what she's talking about and gives the best advice. Thank you again for your service will 100% return if and when needed in the future.

Client, Residential Property - Google

Jodie and Zoe were both absolutely brilliant in carrying out our house move conveyance. We hit a problem during the move that was nobody’s fault but with Jodie and Zoe’s hard work we managed to overcome that problem and go ahead with the move. Further, again with Jodie and Zoe’s guidance, we avoided what would have probably been a very expensive and time consuming mistake. First class service from all of the team and we would certainly enlist their services again without hesitation. Thank you Smith Partnership for your help and hard work.

Client, Residential Property - Trust Pilot

Consistently great service again from Jodie, Zoe, Jessica and the rest of the team.

Client, Residential Property - Trust Pilot

I was recommended to contact Jodie Aston at Smith Partnership following my recent divorce. Great advice, competitive fee and quick result.

Client, Residential Property - Trust Pilot

Kevin has represented me over several years in a complex case. He has a tremendous knack of calming the fears that arise out of facing the threat of prosecution, without ever diminishing or downplaying the reality of the law and its consequences. He is utterly professional, and have I always found him to be very accessible and accommodating, despite his undoubtedly exceptional workload. He knew just the counsel to work with and had no problem in securing his services. Kevin is surrounded by a great team at Smiths Partnership, who provide excellent support when required. I am delighted I approached Kevin to take on my case and would have no hesitation in recommending him.

Client, Business Defence

Leading Individual, specialist in POCA and fraud.

The Legal 500, 2020

Highly experienced and skilful.

The Legal 500

Superb reputation for business defence work.

The Legal 500

David Cusack and Justine Dexter have been involved in a case for me recently. They both offered great advice, and showed tenacity in getting the outcome I hoped. Communication was easy and I was kept up to date throughout. I wouldn’t hesitate to use their services again if required.

Client, Crime

Bally - Thank You for all your hard work getting this matter resolved. You have truly been a rock in this whole process.

Client, Sports

Dear Bally, please may I take this opportunity to thank you for all your advice and actions bringing this case to closure. This has been a long and most difficult time for me, and to know that you have the utmost confidence in your solicitor has made it all so much better for me. I would have no hesitance in recommending you to any of my friends, should they have to go through a similar ordeal, thank you again.

Client, Dispute Resolution

Thank you very much for your assistance in this case. It was quite a challenge from time to time, but I have really appreciated your efforts, patience, kindness and expertise!

Client, Aviation

Couldn't recommend Bally Atwal enough! Very knowledgeable and informative throughout, contact was brilliant and I'm very grateful for his assistance. Efficient, friendly and very easy to work with. I used Smith Partnership for several issues that needed guidance and all were dealt with compassion and understanding.

Client, Dispute Resolution - Trust Pilot

We used Bally at Smith Partnership for a dispute resolution manner and he was extremely knowledgable, fair and thorough in all his advice and service the entire way through. I can’t recommend him and the partnership enough. He made a very stressful and emotional scenario as pain free as it could be. Thank you!

Client, Dispute Resolution - Trust Pilot

Bally was recommended to me to deal with a property contract issue. Bally was professional, knowledgable and had a very friendly approach. I'll be using Smith Partnership for any future legal advice and would have no hesitation in recommending Bally.

Client, Dispute Resolution - Trust Pilot

Bally is very informative and helpful to answer my questions. I had a one phone call and I am very satisfied with the customer service and respect. I would have reached out them bit earlier if I know about their services.

Client, Dispute Resolution - Google

We've been working with the Smith Partnership for 15+ years and found the professionalism, service and more importantly breadth of knowledge through the various departments second to none. We would have no qualms recommending them for any legal work which needs undertaking.

Client, Dispute Resolution

I have used Smiths for several years now and I have the confidence within them to provide consistent quality of advice and professionalism as standard.

Even in some adverse times they have shown stability of strategy and thought which you come to expect from their wealth of experienced partners.

Expectations have been tempered to ensure a satisfactory outcome and most credit for this goes to Russell Davies.

Client, Sports

Busy Bees have employed the services of Smiths Solicitors for approximately 14 years in regards to Debt Recovery and in particular the Court procedures.

Their excellent pragmatic management of our Debts has been continually successful and their team strive to act efficiently and politely to ensure a high Customer focus.

Client, Debt Recovery

The University of Leeds has used Smith Partnership to support debt recovery with students and commercial organisations for nearly 10 years. In addition to the collection work they undertake for us, both in the UK and overseas, the Debt Recovery team also provide valuable advice and insight which helps inform and shape our own recovery processes. Claire Twells, as Head of the Debt Recovery team has personally advised and represented us on individual recovery cases where her professionalism, expertise and attention to detail have been invaluable.

The whole team are very approachable and responsive, providing legal information and advice in an accessible way which supports the work of our internal collection team and ultimately reduces our exposure to unpaid debts.

Client, Debt Recovery - University of Leeds

I would not hesitate at all to recommend Claire Twells. She is professional, approachable understanding and thorough. She goes above and beyond to help her clients and has real empathy for the situation that you find yourself in. She gives great, tempered advice and helps to take the emotional stress out of having to deal with difficult people. Look no further for your debt recovery issues!

Client, Business Debt Recovery

A highly respected Solicitor with a wealth of experience. Very approachable and clearly explains the law and procedure which helps put her clients at ease.

Client, Family

Very impressed by the service provided by Smith Partnership. We have seen a significant increase in progression of cases and results since working with them. Claire is always willing to offer advice and guidance. I would highly recommend them.