Righting the wrongs

Enlisting the help of a professional in any area of your life involves a lot of trust and confidence. The required services are often costly and time sensitive, and because it involves dealing with a professional, we rarely consider what may happen if things don’t go to plan. 

If a professional has not acted in your best interests which, as a result, has caused you harm, suffering or loss, you may be entitled to make a claim against them. Contact our dedicated team of professional negligence solicitors today. 

Who can I make a claim against?

We need professional assistance across many different areas of our lives and any of these run the risk of going wrong. Whether it be a mistake, wrong professional advice, an administrative error or straightforward unprofessionalism, we can help you make a claim against any of the following: 

  • Financial professionals, including accountants, financial advisors, insurance brokers and mortgage advisors
  • Property professionals, including architects, builders, engineers, valuers and surveyors 
  • Legal professionals, including barristers, solicitors and conveyancers 
  • Trade unions or associations
How we can help you

From poor legal advice to mis-sold or inadequately explained financial advice, we can help you to rectify situations where you have been left to pick up the pieces after receiving professional care which is deemed to be lacking.  

We have a specialist team of professional negligence solicitors who help clients pursue claims every day. To find out more, visit our dedicated professional negligence website

We understand that receiving compensation when things go wrong is only the beginning. We are committed to going above and beyond, supporting you through the process to make things right again. As well as this, our aim is to help you to prevent such issues from affecting others in the future. 

Don’t just take our word for it...

The success of our professional negligence team is backed by The Legal 500 recognition, which is an independent guide to law firms in the UK. It notes that we have handled a broad spectrum of professional negligence claims, adding:

Chief among which [are] claims against architects, surveyors and builders, lawyers, financial service professionals and trade unions. ‘Highly experienced and competent’ practice head and mediator Alison Neate is praised for ‘her mastery of detail’; she recently led for the claimants in a group action against a firm of financial advisers regarding the investment of pension monies and other personal savings into a scam company. The group’s online platform ClaimsAgainst generates a significant portion of the caseload, including a recent instruction for a claim against accountants in relation to the preparation of incorrect company accounts.

Legal 500
Why Choose Smith Partnership?

As a firm, we pride ourselves in providing a service that is straightforward and practical. We ensure that any advice we offer is clear and free of any legal jargon so that you are fully aware of your position and options at every stage. We understand how important this is in claims of this kind which is why our solicitors are responsive and can promptly answer any questions or concerns you may have. 

With offices based in Derby, Burton Upon Trent, Swadlincote, Leicester and Stoke on Trent, our teams are accessible and always on hand to assist you in any way they can. Additionally, we take on professional negligence claims on a no win, no fee basis, meaning if your case is unsuccessful, you will not have to pay any of our fees. 

Drawing from our years of experience in the specialist area of professional negligence, we are able to tailor strategic approaches to suit your individual circumstances. No matter what these may be, we ensure that your legal rights are protected at all times. 

Contact our team today

To find out how our expert team of solicitors can help you, contact us today on 0330 123 1229, send us an email via info@smithpartnership.co.uk or complete our contact form.


No, it is usually not cost effective for you to use a lawyer and the procedure itself is relatively straightforward. We do NOT offer PPI recovery services.

Solicitors, legal executives and barristers owe a duty of care to their clients and must not act in breach of the contract (‘retainer’) which you have with them or against their own professional rules of conduct. If your legal adviser has been negligent and/or acted in breach of contract, and provided you have sustained losses caused by that negligence, then you have the makings of a claim.

Take legal advice as soon as you can. Make sure you have all written documents e.g. contract, quotation, list of payments. Take photos and make a list of the problems/defects. At some point you will need a report from a buildings expert but it is usually better for this to be obtained in conjunction with your solicitor. A ‘Letter of Claim’ needs to be sent by your legal adviser to the builder to start a formal process to enable the dispute to be resolved.

Each case is different but as rule of thumb, up to six months for a negotiated settlement or one which is mediated. If court proceedings are begun, then it will take longer - usually up to 18 months or so.