I instructed the services of James Johnson of Smith Partnership for matters relating to my employment. I was in an extremely stressed and emotional state due to the actions of my employer. I was very fearful of where matters would proceed. James took on my case with what I can only describe as the most excellent professional manner. He was compassionate and empathetic to my position and requirements. His advice was at all times presented in a manner that cut through the clinical legality and was conveyed with the practicalities that a lay person needs. Although highly empathetic, James was always very honest in his advice and helping me achieve realistic outcome expectations. One of the best things to come from my instruction of James's services is my personal learning from my observations of how James thinks things through. I have learnt much, and am better able to analyse adversity based purely on reason rather than heated emotion or sense of unfairness. This is the kind of long term benefit one does not expect but one is extremely grateful for.
Throughout my case, I was always reassured no matter what I faced, I was not alone. Wherever necessary, and whatever was required, was done in a timely, effective, and impactful manner by James. I never had to chase a response or update from him, and was never given conflicting, confusing or incorrect advice. James was always respectful of my decisions and what I sought, and he moulded actions in a way that helped fully realise a highly favourable outcome. The support was genuine, continuous and James was committed not just to my case, but also in ensuring my wellbeing. I felt like I was treated not as a mere client, but with compassion and great care, as a person. I trusted James entirely, even as I faced extreme stress and I learnt to trust his advice fully and am very glad I did. My trust in James reaped a handsome outcome and matters concluded on a highly satisfactory resolution which provided me with everything I was looking for and a sense of closure to a very difficult time for me.
Reputable universities can always train a solicitor to be the best. One is perhaps less able to train the very best of solicitors to be the very kindest as well. I think this rare feature of kindness combined with excellent counsel is wonderfully demonstrated by James. I have no doubt when I state that I received the very best counsel from the very best of solicitors.
I now go forward into a new career with the best start possible. Thank you for every single thing James!