FAQs

It’s likely you’ll be able to find the answer in our FAQs which cover all of our services. You can filter questions by service area or search for a relevant word or phrase. 

Unable to find an answer? Contact us on 0330 123 1229, or complete a contact form and a member of our team will be happy to help. 

Once you become aware that your symptoms may have been caused by exposures at work you should simply seek legal advice as soon as possible on whether you have a potentially good claim for compensation and how best to proceed with that.

Industrial deafness is significant hearing loss or tinnitus caused through damage from noise exposure, often in a work environment without adequate hearing protection.

Industrial deafness claims can take at least 2 to 3 years to resolve as they are often complex and difficult. Once we know the full details of your claim we will be able to provide you with a better time estimate which we will update with you as the claim progresses.

This will vary considerably depending on the extent of your hearing loss over and above normal hearing loss for your age and any symptoms of tinnitus. Compensation can range from £3,000 to £4,000 up to £20,000 plus and we will provide you with a best estimate of the likely amount of compensation once medical evidence is available.

Statutory Maternity Pay is calculated at 90% of an employee's average weekly earnings (before tax) for the first 6 weeks. For the remaining 33 weeks, employees will receive the lower amount between either the statutory rate which is updated each April (currently £194.32 from 6 April 2026) or 90% of their average weekly earnings.

Statutory maternity leave can start anytime from the 11th week before the baby is due. If the baby arrives before you have started your maternity leave, the leave starts the day after the baby's birth. If you are off work due to pregnancy-related sickness, or suspended on health and safety grounds, in the four weeks before the baby is due, maternity leave will start automatically. 

Employees are entitled to take up to 52 weeks’ maternity leave.

Statutory redundancy pay is based on an employee's gross (before tax) earnings and is only payable if at the time of the employee's redundancy, they had served two years’ continuous employment with the employer.

For each full year the employee has worked for their employer, depending on their age at that time, they get:

  • Age 18 to 22 - half a week's pay
  • Age 22 to 40 - 1 week's pay
  • Age 41 and older - 1.5 weeks' pay

Therefore, if an employee had seven years’ service and were aged 45 at the time of their redundancy, they would get 1.5 weeks’ pay for the service where they were 41 or older, and 1 week’s pay for the service under 41.

Statutory Redundancy pay is limited to a weekly cap set each year. Further, an employee can only get redundancy pay for a maximum of the last 20 years’ of service and any service length over this will not count.

Some employers operate enhanced redundancy schemes and the above is the statutory minimum scheme.