Why you should use a Debt Recovery Solicitor instead of a Debt Collection Agency

I joined Smith Partnership in 1992 and am Head of the Commercial Property team. I have over 30 years of experience and have dealt with a large cross section of complex commercial property matters. My clients include many private sector clients involved in development schemes and property finance together with complex landlord and tenant matters.

My experience includes site assembly and development, property finance, investment acquisition and funding agreements and the negotiation of institutionally acceptable leases.

The Commercial Property team have been the headline sponsor of the Derby Property Summit, an event attended by over 500 property specialists where I led a seminar on the difficulties faced by city centres and unlocking their potential.

I have acted on behalf of a US client who specialises in the sterilisation of medical equipment used by the NHS and other medical providers in relation to the purchase of land from Henry Boot Developments Limited and subsequent development agreement for the construction of a bespoke factory with a value in excess of £10 million.

I have also acted for clients in relation to a new facility with HSBC Bank plc with a value of approximately £8 million. This will enable the clients to acquire further land for development purposes.

Qualification year:

Admitted to the roll of Solicitor on 1st March 1988.

Supervisor:

A wealth of experience. Having been involved with commercial property work for 27 years I have been involved in numerous complex and testing transactions. There are not too many scenarios that I have not come across.

Films, travel either abroad or in the UK in our motorhome, music festivals, spending quality time with my family. Lifelong Arsenal fan. Sometime golfer when time permits.

Smith Partnership advises on a variety of commercial property matters, including developments, landlord and tenant issues and property finance work, with particular experience in the hospitality and healthcare sectors. Practice head Jason Wood specialises in advising developers on site assemblies and the subsequent sale of plots and acts for property portfolios on the purchase, sale and leasing of properties.

The thing that makes Smith Partnership unique is that they give good old-fashioned personal service, and they care.

The Legal 500, 2023

The ‘highly professional’ Smith Partnership offers ‘excellent business acumen’ and ‘great depth of expertise’.

Key figures include practice head Jason Wood, who has particular expertise in the healthcare sector. The group's expertise covers acquisitions and disposals, property finance and development work, landlord and tenant instructions and corporate support work. The client list features a major pub company and several players from the food and drink industry.

The Legal 500, 2023

E: Ruth.Jones@smithpartnership.co.uk

T: 01332 225365

F: 01332 225442

Ruth Jones

Partner & Head of Family

Practice areas

Family

As a Partner and Head of the Family team, my main area of work is advising clients on financial aspects of relationship breakdown. Caseloads include matters involving multi-million-pound assets (including pensions/properties/investments and businesses). I represent a wide variety of individuals including senior executives, business people, GPs, accountants, sportspeople etc. Part of the job involves liaising with accountants, actuaries and other professionals so that clients receive the best advice tailored to their circumstances.

I also deal with disputes involving children and in particular helping clients to make child focused arrangements following relationship breakdown.

I am building the growing area of prenuptial/cohabitation contracts.

I am a member of Resolution and a trained mediator. I am committed to trying to resolve matters in a constructive manner, recognising that litigation, whilst important, is often not the best solution to family breakdown.

Qualification year:

Admitted to the roll of Solicitor on 15th October 1992.

Supervisor:

I do try and bring a sense of fair play and teamwork, I believe in a collaborative approach where possible. We are better as a team than as individuals and I recognise that different members of my team have different skills. I try and draw on those so that the clients receive the very best service.

As the daughter of an English teacher, grammar and effective communication is pretty important too!

I live with my partner of over 30 years and am a mum to 2 children in their twenties. They tend to occupy most of my free time!

In snatched moments I enjoy reading and walking my 2 miniature dachshunds. I am trying (and failing) to develop a regular gym habit, but if I do make it to the gym, I enjoy yoga and swimming.

5 stars without a doubt. Ruth Jones was my family law solicitor and she was a god send in my difficult times which turned out to be very lengthy, especially through COVID. She was professional and to the point, yet understood me on a personal level. I cannot recommend her enough!!

Client, Family - Google

Very experienced' and 'highly regarded' practice head Ruth Jones (...)

The Legal 500, 2019

Head of family practice, Ruth Jones, routinely advises on the financial aspects of relationship breakdowns, prenuptial/cohabitation contracts and cases involving minors. Solicitors Adele Woods and Emma Hennessy are also noted.

The breadth of experience and knowledge within the family team make it the go to firm within the area for advice on complex legal issues.

The Legal 500, 2023

The support from Adele and Ruth in the Family Law team has been invaluable. Throughout a very difficult time, it made all the difference to have such great advice and support. The service has been pragmatic, meticulous and (most importantly) caring too.

Client, Family - Trust Pilot

Throughout the Divorce process, Ruth and her team, worked efficiently and responded promptly to my queries. Ruth dealt with my case with professionalism, kindness and empathy and her thorough and informative approach from the onset, helped me through this very unforeseen and stressful time. Following my experience, I would have no hesitation in recommending the Smith Partnership and would be happy to record a five-star rating.

Client, Family

E: Patrick.Booth@smithpartnership.co.uk

T: 01332 225246

F: 01332 225442

Patrick Booth

Associate

Practice areas

Clinical Negligence

Associate solicitor in the Clinical Negligence department based at Norman House, in Derby. I act for clients who have suffered negligence by medical clinicians and who wish to recover compensation. Most of the cases are against the NHS. My case load tends towards more complex matters such as cases involving birth defects, life changing injuries, and injuries of maximum severity. I am a Court of Protection appointed Deputy. I am a former member of the Solicitors Disciplinary Tribunal. I am an Assessor to the Law Society’s Personal Injury Accreditation Panel. I am also an Assessor to the A.C.C.A. I am a Trustee of the Nottinghamshire Hospice.

Qualification year:

Admitted to the roll of Solicitor on 1st October 1981.

Supervisor:

Martin Bradbury

I am a keen amateur baker and I try and keep my colleagues supplied with cake. (Whether the cake is any good – is open to interpretation!)

I try and maintain a sense of the ridiculous.

My interests include bridge and education. (I am a Trustee of an Educational Trust which looks after 15 Secondary and Primary Schools in the East Midlands). I was a very keen long-distance runner but health problems (and old age) have forced me to give that up. I am recovering from recent major spinal surgery. I attend a gym three times per week.

All contact with this partnership has been impressive. I liked what they wrote on their website in their statement of how they practice law, 'putting clients first', and my experience tells me they really do. My initial contact was for advice concerning medical negligence. The secretary had Patrick Booth call me back the same afternoon. I expected to pay a fee for his advice but he insisted this first consultation was free, even after I'd made clear that I was not going to take my complaint against a hospital department to court. Patrick Booth gave me precise advice concerning what to write in my initial complaint to the hospital and even offered to read this through, what I could expect as a response and advised me to escalate the matter to the CQC if the hospital's response to my complaint was unsatisfactory. He explained the further actions possible and had I the emotional fortitude to take a department's catalogue of serious error to the press, or to court, I know I would have had confidence in Mr Booth's counsel. The efficiency and friendliness of my first contact with the Smith partnership led me to Amanda, the drafting of a will and appointment of executor. Just like Patrick, Amanda ensured clarity about my intentions, was transparent about her reasonable fees and I have confidence that when the time comes, she will execute my wishes perfectly. It is reassuring that she will visit me at home to discuss the draft and will be able to photograph the location of documents and gifts at the same time. One happy client here!

Client, Medical Negligence

My first time going to Smith Partnership and I was not disappointed. They were professional, knowledgeable, and always kept me informed. Their guidance throughout the process was clear and reassuring. They were incredibly supportive throughout what could’ve been a really stressful process. From the beginning, they were always clear and communicative, I never felt like I was left in the dark or unsure about what was happening. I’m really thankful for their help and would definitely recommend them to anyone looking for honest, thoughtful, and professional legal support.

Client, Personal Injury - Trust Pilot

E: Della.Phillips@smithpartnership.co.uk

T: 0116 2472002

F: 0116 2472012

Della Phillips

Partner & Branch Manager, Leicester

Practice areas

Childcare

I am the Branch Manager of our Leicester office and am actively involved in the business development of both our private client and commercial services.

I specialise in children matters and regularly act on behalf of parents whose children are subject to local authority care proceedings, representing clients at both court hearings and during negotiations with the local authority pre-proceedings. I deal with complex cases involving non-accidental injuries, sexual abuse and issues of serious neglect and violence. I am also a member of the Law Society Children Panel and frequently represent children who are the subject of court proceedings.

I also have extensive experience in private law children matters and work with parents, grandparents and carers in applications for Child Arrangement Orders, Prohibited Steps Orders and Special Guardianship Orders.

I have also advised clients during relationship breakdowns and where there are issues of domestic violence and forced marriage. I have experience in obtaining applications for Non-Molestation and Occupation Orders for vulnerable clients.

Qualification year:

Admitted to the roll of Solicitor on 2nd February 2009.

Supervisor:

Calm, sensitive and approachable. Always happy to help out members of the team.

In my spare time, I am a committed dancer, have a keen interest in fashion and enjoy travelling abroad.

I approached Smith Partnership during the worst time in my life. My husband had died and I had struggled with a lot of things, leading to the point where my children had just been removed by the Local Authority. I was introduced to Della who helped me through this period, which was further worsened by Covid-19. It led to delays in the legal case and difficulties around seeing my children. Throughout the whole time Della was there. Whenever I had a query, she responded quickly and where it was possible for her, she would take action to help. At times where the process was frustrating and seemed endless, Della was there to remind me that I wasn’t alone. She was always prompt and efficient in responding to me. After 18 months it was finally time for the court hearing, and Della and her team continued working to find a resolution agreeable for all parties right up until the last moment. I was very happy with the outcome, especially considering that I believed up until the end that I had absolutely no chance of ever getting my children back. But thanks to Della’s perseverance and hard work we came to a solution that gives me the opportunity to have my children back home with me in the very near future. After having lost my husband, my business, my home and then my children in a very short period of time for each other, I was so close to giving up. I couldn’t see a way where I would ever have a life or be happy again. Della and her team have given me that gift. For the first time in years I have been able to see a future for myself; one with my children in it to share with me. I cannot thank her enough for that and would recommend her to anyone.

Client, Childcare

Della, Thank you for your help and hard work throughout the nightmare time we had as a family. We appreciate everything you did for us and forever grateful. We can move on with a happy life. Thank you again.

Client, Childcare

E: Steve.Hennessy@smithpartnership.co.uk

T: 01283 742033

F: 01782 339099

Steve Hennessy

Partner & Branch Manager, Stoke

Practice areas

Crime

Partner in the Crime department specialising in the serious cases dealt with at the Crown Court and above.

Defend in serious drugs, violence and sexual offence cases.

I am also Branch Manager at our Stoke office.

Qualification date:

Admitted to the roll of Solicitor on 15th October 1992.

Supervisor:

I daren’t think!

Avid motorbike collector and rider. Huge Harley Davidson fan.

Lorraine & Steve, I would like to express my heartfelt gratitude to you both for all the care and concern you have shown me during these difficult last two years and working tirelessly to ensure that the verdict worked in our favour and thank god it did. If it weren’t for your advocacy and knowledge, the matter would have certainly not come to a not guilty verdict today. Thanks once again for your legal advice, time and efforts.

I and my family cannot thank you enough for your assistance. Your legal expertise and professionalism went above and beyond my expectations throughout the course of my case.

Client, Crime

I can not put into words how brilliant steve and his team are, Steve helped me every step of the way over 18 months until the court date, He explained complicated things in English to me, If it wasn't for him I probably wouldn't be writing this review he was a true professional and was there for me every step of the way, Due to him I will only use smiths solicitors for any legal mater that my arise in the future Great company great team. Thanks a million for everything.

Client, Crime - Trust Pilot

I was assisted by Steve Hennessy of the stoke branch in a matter of criminal law. I can honestly say Steve is a proficient, superior legal wizard who is tactical, incredibly highly skilled. Not only this but he has a gift where his clients feel relaxed and at rest irrespective of the impending doom they may or may not face. He is determined and has a passion for winning- which most "high street" lawyers in my opinion lack, often going through the motions. For me he went above and beyond his actual remit. He is a straight talking practitioner - something which is needed. His tactical skills and sheer pinpoint microscopic approach got me the result I wished for. I think if you have the privilege of working with Steve, he would produce the most suitable result for you. I think going forward he certainly has my recommendation.

Client, Crime - Trust Pilot

Steve Hennesey - a fantastic solicitor.

Client, Crime - Google

T: 01332 225278

E: Fraser.Cunningham@smithpartnership.co.uk

Fraser Cunningham

Partner & Head of Company & Commercial

Practice areas

Company and Commercial

I head up the Company and Commercial department overseeing a range of Corporate transactions (e.g. company/business sales and acquisitions) and restructuring work (e.g. demergers and shareholder agreements) together with a broad range of commercial contracts (e.g. Agency, Franchising, Distribution, IT, IP agreements through to terms and conditions of sale/purchase).

Recently advised on the sale of a technology company to a large Swedish Equity fund and on the restructuring of a pharmaceuticals company to facilitate the sale of a particular division.

Qualification year:

Admitted to the roll of Solicitor on 15th December 2004.

Supervisor:

Possibly an obsession with grammar.

Travel
Sport (golf, football, F1 in particular)
Property renovation

Excellent service from Fraser in the commercial team. Make the process of getting a personal guarantee signed very simple and efficient. Highly recommend.

Client, Company and Commercial - Trust Pilot

Excellent, legal service re business sale - I used the services of Smith Partnership to complete the legal side of the sell of my business. The service I received from Fraser Cunningham was first class with a personal, understanding approach. I can highly recommend.

Client, Company and Commercial - Trust Pilot

Dealt with the commercial department of Smith Partnership Solicitors. Fraser Cunningham and his team guided me through the whole process of a business acquisition which resulted in quick and efficient completion. Great service, competitive price. Highly recommend.

Client, Company and Commercial - Trust Pilot

We contacted Smith Partnership in need of independent legal advice regarding personal guarantee paperwork. Fraser Cunningham was our point of contact following our initial enquiry. From our initial emails to our in-person meeting at the Derby offices we were beyond impressed with Fraser. Down to earth, professional, efficient & knowledgeable; we knew we were in good hands & would not hesitate to use the services of Smith Partnership in the future thanks to the fantastic experience Fraser granted us with.Thank you.

Client, Company and Commercial - Trust Pilot

Fraser Cunningham has been a fantastic person to deal with over the past few years. Always prompt and helpful - nothing is too much trouble for him. Fraser is also extremely knowledgable about his subject. I can't recommend this guy enough!

Client, Company and Commercial - Trust Pilot

You guys have been great and I will 100% recommend the team to anyone looking to sell on.

Client, Company and Commercial

T: 01332 225421

E: Clare.Buchanan@smithpartnership.co.uk

Clare Buchanan

Chief Financial Officer

Practice areas

In 2011, I joined Smith Partnership as a Practice Accountant. I’m obsessed with qualifications and continual learning and have gained my ACCA, PGDip in Legal Studies and an MBA. I am now focused on improving my softer management skills.

During my accountancy career, I have worked with a vast array of businesses, from farmers to SMEs, charity organisations and housing associations to larger firms such as JCB.

I have a wealth of knowledge in the accountancy and taxation field, along with a strong commercial knowledge developed from my roles both in practice as an accountant and business adviser and financial controller in industry.

I head up the Finance department and I am also the firm’s Compliance Officer for Finance and Administration (COFA). I am responsible for a team of seven cashiers and accounts staff who tirelessly safeguard the funds and assets of our many clients and stakeholders.

I do not consider myself a bean counter, more of a business partner who serves the staff around me to help them do the best job they can do. I have worked alongside every business discipline to improve the business model, efficiency and results of the organisation.

If you met me I am sure you would not stereotype me as a ‘boring accountant’. Although my role puts me under daily pressure along with the constant deadlines that have to be met, I try to bring fun to my team, knowing the correlation of enjoying your job and improved productivity. I am a huge team player, someone that my team thoroughly trusts. I bring a non-stop, can-do attitude to the firm, and always have a willingness to find a solution to someone’s problem and improve areas of work that need it. I hold an enormously privileged position within the firm, where I have the ability to see the finances and everything that runs alongside these. I provide continual management information and advice to senior owners and management enabling them to make decisions at the highest level.

As with most full-time working mums, I juggle my work-life balance like a magician. Somehow, I always seem to be in the right place at the right time to drop and pick up my son from football practice, matches and all the other things that go along with a young man in secondary school.

I love to travel (favourite place so far being Goa), and enjoy soaking up the different cultures and behaviours of the people I meet. People watching with my hubby is also a favourite pastime!

E: Eleanor.Derry@smithpartnership.co.uk

T: 01283 742046

F: 01283 511365

Eleanor Derry

Senior Associate

Practice areas

Childcare

I am an Associate Solicitor within the Childcare team at our Burton office, having previously worked in our Derby office. I represent parents, grandparents and wider family members involved in the care of children within Care Proceedings and the pre-proceedings (Public Law Outline) process. I am children’s panel accredited and therefore also represent children in both care proceedings and within private law applications, via their CAFCASS Guardian.

I represent clients at Court and at Local Authority meetings, to assist them in securing the care of their child or when decisions need to be made in respect of a child’s best interests. Often the decisions that parents or carers need to make are not easy, they can be complicated with many factors at play and advice must suit each client and child’s specific circumstances and needs, taking into account potential issues which may also present in the future.

I have represented and advised clients in cases involving non-accidental injuries, domestic violence, FGM and forced marriage, child neglect, mental health illness, learning disabilities, trauma, sexual abuse, drug and alcohol misuse amongst many other issues. I have represented clients who require the assistance of an interpreter, an intermediary or advocate, official solicitor due to lack of capacity, as well as clients who are in prison or abroad. I have represented clients within proceedings before the High Court and where secure accommodation of a child or deprivation of liberty is concerned. I have also represented clients where there are significant cultural or immigration issues present.

In the majority of cases, clients seek to keep their child or children in their care which is what I work to achieve but where this outcome is not possible, consideration will be given to securing the next best option such as keeping the child placed within the wider family. Where a sibling group is concerned, consideration always needs to be given to whether siblings should remain together or whether they may need to be placed separately. In some cases, clients will decide that their child would be best placed elsewhere and we will work together to secure the best possible outcome for the child, with the parent maintaining contact.

Qualification year:

Admitted to the roll of Solicitor on 15th May 2017.

Supervisor:

Muctar Johal

I bring a different background to the team having previously worked as a primary school teacher. I also bring knowledge of the Court of Protection and Inquests to the team. Knowledge of the education and healthcare sector is useful when practicing childcare law.

I am friendly, organised and professional with a good sense of humour. I provide clear, well considered advice and have a distinct dislike of injustice.

I enjoy anything creative and have a keen interest in fine art and design. I draw and paint in my spare time to unwind. I am very active, an avid gym goer and keen runner. Outside of work I can usually be found outdoors, doing something fun like hiking or enjoying time with my very energetic dog.

Eleanor, we will be forever grateful for your help. Best wishes for the future.

Client, Childcare

I just want to take a minute to thank you for everything you have done for me and my children. I'm very thankful to have you as my solicitor.

Client, Childcare

I can't recommend Smith Partnership enough.I was going through a difficult Family Court process, and Eleanor Derry and Jas were amazing. They listen and take notice. I am extremely grateful for their support and work.

Client, Family - Trust Pilot

E: David.Cusack@smithpartnership.co.uk

T: 01332 225288

F: 01332 225444

David Cusack

Partner

Practice areas

Crime

I qualified as a solicitor in 1988 and have attended court almost daily since then.

I have an extensive practise in all aspects of the criminal law from serious and organized crime to motoring cases throughout the region and around the country. There is very little that I have not encountered. I still enjoy the competitive aspect of the criminal courts and like to win. Making sure that my client's voice is unmistakenly heard above the din is still my biggest thrill. I am regarded as a very effective trial advocate and have a very good record in avoiding driving disqualifications.

Qualification year:

Admitted to the roll of Solicitor on 15th February 1988.

Supervisor:

I am approachable, down to earth and prefer to speak to people in plain English not jargon. I hate what I see as injustice which is really why I do what I do. I like to put people in stressful situations at their ease if I can with clear honest advice. Sometimes I have to be direct but I find clients welcome this. People can find the courts a very bewildering experience so I will always do my best to explain what is happening and why.

I am married with 4 grown up children of whom I am very proud. I love spending time with them and we still travel together as often as we can.

David Cusack and Justine Dexter have been involved in a case for me recently. They both offered great advice, and showed tenacity in getting the outcome I hoped. Communication was easy and I was kept up to date throughout. I wouldn’t hesitate to use their services again if required.

Client, Crime

David cusack, WHAT A GUY! Need I say anymore.

Client, Crime

Dealt with Mr Cusack throughout - very professional, informative and straight to the point. Could not recommend enough. Would definitely use in the future... if necessary. Thank you & take care.

Client, Crime - Google

It's been a long journey and court case. All for trying to do the right thing and standing up for others involved. Happy with the outcome. And all my legal team, I particularly Adrian, Sophie and David. Well done to all mentioned, I owe you all a good meal and drink. Thanks for all the hard work everyone. Highly recommend.

Client, Crime - Trust Pilot

I can’t recommend David Cusack at Smith Partnership highly enough. He represented me in a drink driving case and went above and beyond to find the mitigating factors that ultimately helped get the charge reduced — allowing me to keep my licence. David’s advice was straightforward and no-nonsense. He didn’t sugar-coat anything, but because of his clear, candid guidance I was able to make the best decision for myself, my family, and my conscience. If you ever find yourself needing legal representation, I’d strongly recommend speaking to David — he’s an honest professional who genuinely cares about getting the best outcome for his clients.

Client, Crime - Trust Pilot

I have used many solicitors in my life and I can honestly say the Smith Partnership has been number 1 and after shopping around is who I stuck with and will only use. David Cusack has got to be the best person to be in a court room with you but there are some others in the firm that are just as good.

Client, Crime - Trust Pilot

E: Sarah.Clark@smithpartnership.co.uk

T: 01283 742049

F: 01283 550319

Sarah Clark

Associate

Practice areas

Wills and Probate

I became a graduate of CILEX in 2011 and joined Smith Partnership in January 2013 as a Legal Executive in the Will and Probate department, finally qualifying as a Chartered Legal Executive in 2014 (also known as a Fellow of the Chartered Institute of Legal Executives). In 2022 I continued progressing my career further and joined Solicitors for the Elderly.

My main area of work is Will writing, administering estates, Court of Protection, Powers of Attorney, Declaration of Trusts and all areas concerning private client. I advise clients on tax planning issues and asset protection (in particular regarding care homes which is a particularly favourable topic for most of my clients) together with the transfer of property and severance of tenancy.

I prepare Powers of Attorney to deal with a range of different matters from simply the sale of a property, Lasting Powers of Attorney (health and welfare, property and financial affairs) and revoking earlier Powers of Attorney if required. I also register Lasting Powers of Attorney and Enduring Powers of Attorney with the Office of the Public Guardian if a person is becoming mentally incapable of dealing with their own affairs. My Will writing skills often deal with issues such as life interests, asset protection, Will Trusts and Discretionary Trusts benefiting disabled persons and minors. I also deal with estate work to either assist the client with obtaining a Grant of Letters of Administration/Probate or to deal with all matters involved in administering an estate to include the discharging Inheritance Tax.

Supervisor:

David Birchall

I am friendly and approachable.

I am a keen gardener and enjoy spending time with my husband, little boy, dog and cat. I also enjoy baking in my spare time.

Excellent service as always used the company (Burton) for over 40 years and never a complaint.

Client, Wills and Probate

Sarah Clark is a very helpful and professional solicitor, she puts you at ease, and she explains everything to you so you understand completely. I would recommend Sarah Clark and Smith Partnership, as I've always received first class service. Thank you Sarah!

Client, Wills and Probate

Mrs Sarah Clark was listening to my concerns and gave me good advice about the statement of reasons and inheritance tax. All the staff are very good. I have already recommended you to a friend.

Client, Wills and Probate

Sarah was very friendly and down to earth and put us at ease. We are very happy with the service and would definitely recommend.

Client, Private Client

I was treated very kindly from the moment I spoke to Sarah and Paula. Very good service from start to finish. Thank you.

Client, Wills and Probate

Sarah was recommended to us by a mutual friend - and we can see why! Excellent service from start to finish. Sarah explains everything in a clear, easy to understand manner. Good communications, fast service - highly recommended.

Client, Wills and Probate

T: 01162 556292

E: Steve.Newcombe@smithpartnership.co.uk

Steve Newcombe

Consultant

Practice areas

Crown Court

I was a partner in an established law firm in Leicester which merged with Smith Partnership over 20 years ago. I became a Partner of Smith Partnership working in the crime department until 2015 when I took on a consultancy role.

My work involves defending clients in the Crown Court. I have dealt with cases involving serious fraud, murder, and drug related offences. I was one of the first solicitors in England and Wales granted authority from the Law Society to appear before the senior criminal courts. I have been a regular advocate before the Crown Court for 23 years.

Good natured and easy going. Always ready to use my experience in the law to benefit younger members of the firm. Often the go to person with particularly difficult cases. 37 years post qualification experience and counting.

I am a devoted supporter of Leicester City FC and have held a season ticket for many years. I have interests in music and hi fi together with pets which have included two cats and an exceptionally large German Shepherd dog.

I have been with Smiths for a few years now and I was very impressed with how well my legal council represented me. I was a co defender and I feel the company my brother went with could have done better but I cannot fault the way that Smith dealt with my case resulting in me being not guilty.

Client, Crime

Hi Vaz & Steve, I would like at this stage to say a big thank you to both of you for your help, support and understanding through this. It's been a tough time and without you in the background things would have been extremely frightening. The outcome wasn't exactly what we all hoped for but it could and would have been a lot worse without your professional help - Thank you!

Client, Crime

Steve Newcome and team of smiths has been amazing and has gone above and beyond to sort out my legal problems would highly recommend.

Client, Crime - Trust Pilot

When we needed an excellent solicitor advocate at short notice, Vasanti Vaitha and Steve Newcombe worked so hard to ensure we had excellent representation as well as clear, thoughtful communication all through. At a very difficult time they were approachable, sensitive, fair and totally professional. We can recommend them wholeheartedly.

Client, Crime - Google

I just want to say a massive thank you to Steve Newcombe, for all his hard work. Steve went above and beyond for me, I really am thankful for all the hard work you put in for me Steve, you’re a top man. I know you wanted the best result for me. Thanks again to Smiths and Steve!

Client, Crime

I just wanted to say thank you absolutely everything you have done for [...]. You and Steve have been brilliant. All the time and effort you have put into [...] case and without you we wouldn't have got the outcome he got today. Thank you... I know [...] appreciates everything you all have done. Thank you so much for everything.

Client, Crime

T: 01332 225269

E: Emily.Dixon@smithpartnership.co.uk

Emily Dixon

Associate

Practice areas

Company and Commercial

I am an Associate within the Company and Commercial department and I deal with a range of matters including the following:

Corporate Transactions
Mergers & Acquisitions
Corporate Acquisitions and Disposals
Asset Sales and Acquisitions
Management Buy Outs/Buy Ins
Share Buybacks
Corporate Restructures
EMI Share Schemes
Partnership Arrangements
Shareholder Arrangements
Terms and Conditions - Sale/Purchase and Services/Goods
General charity law advice

Qualification year:

Admitted to the roll of Solicitor on 3rd May 2023.

Supervisor:

Fraser Cunningham

I am a very down to earth and approachable person who brings energy and enthusiasm to the team.

When I am not hard at work, you will either find me spending time with my family, friends and partner, renovating my house, walking my dog Simba, or reading a book.

I am absolutely delighted with the service you have provided me once again. Emily has been great from start to finish and I will not hesitate to recommend you or use you again in future. Thank you for your hard work in getting this over the line in such a short tine frame, I appreciate the push.

Client, Company and Commercial

Zoe Romain showed patience and diligence in dealing with our business. The experience was made more bearable by their reassuring manner and the way they dealt with the issues. They were always contactable and dealt with queries swiftly and efficiently and always kept us up to date with developments.

Client, Commercial Property

We can not fault the professionalism of Emily Cokayne on the sale of our business. She kept us in the know throughout the whole of the sale with regular updates and top notch advise with excellent communication. Wouldn’t hesitate to use again and recommend.

Client, Company and Commercial - Trust Pilot

You guys have been great and I will 100% recommend the team to anyone looking to sell on.

Client, Company and Commercial

You guys have been great and I will 100% recommend the team to anyone looking to sell on.

Client, Company and Commercial

Emily Cokayne has been super efficient getting my acquisition over the line. All explained well & dealt with promptly.

Client, Company and Commercial - Trust Pilot

I would like to thank you for your conscientious, effective, transparent and focused attention. We have delivered both tranches of the share reclassification and issue work efficiently and to timescale. It has been a pleasure to work with you.

Client , Company and Commercial

E: Beth.Hodgkins@smithpartnership.co.uk

T: 01332 225234

F: 01332 225319

Beth Hodgkins

Solicitor

Practice areas

Commercial Property

I qualified as a solicitor in October 2024 and joined the Commercial Property department at Smith Partnership. Based at our Derby office, I deal with a range of property matters in various commercial sectors.

I joined Smith Partnership in January 2019, beginning my career in the Residential Property department. In September 2021, I moved over to Commercial Property as a Paralegal. During my time as a Paralegal, I assisted on a varied caseload of residential and commercial property matters and quickly realised my passion for property.

Embarking on my Training Contract in November 2022, I undertook my second training seat in Commercial Property, working closely with fee earners in the department and quickly establishing a cohesive working relationship.

My Training Contract concluded with an extended seat in Dispute Resolution, where I assisted in several property disputes including; dilapidations, easement and boundary disputes, and lease renewals.

Qualification year:

Admitted to the roll of Solicitor on 7th October 2024.

Supervisor:

Danielle Upton

My team would say I am friendly, approachable, and super organised.

I am passionate about all types of music, particularly Rock and I enjoy going to watch my favourite bands perform. I am also a keen traveller and love exploring new cultures.

I used Bally and Beth at Smith Partnership to deal with a former client of mine who was trying to false sue me for a job I had done. Their tremendous work paid off dividends and I would highly recommend them both for their work on my behalf from start to finish. Very happy.

Client, Dispute Resolution - Trust Pilot

I had several questions regarding deed restrictions and a potential course of action. They were very professional and efficient with reasonable cost.

Client, Dispute Resolution - Trust Pilot

Smith Partnership recently handled my house sale and I am very pleased with my experience. It all went smoothly, I felt I was kept up to date throughout and my queries were responded to quickly.

Client, Residential Property - Google

Speedy and efficient service for a commercial lease. Thanks Beth.

Client, Commercial Property - Trust Pilot

My organisation needed help with a property related matter and Beth Hodgkins was excellent. Her communication and efficiency were exemplary. Would highly recommend.

Client, Commercial Property - Trust Pilot

Fantastic service provided by Smith Partnership and especially a big thank you to Beth Hodgkins who was impeccable throughout the purchase process. Will use again very soon.

Client, Commercial Property - Trust Pilot

E: Sarika.Parmar@smithpartnership.co.uk

T: 01162472018

F: 01162472012

Sarika Parmar

Associate

Practice areas

Childcare

I am an Associate dealing with care proceedings. I have over 10 years of experience advising and representing parents, grandparents and others in care proceedings and child protection conferences and pre-proceedings. I also advise and represent clients on adoption breakdowns or applications to oppose adoption.

I am a member of the Law Society Children Panel and represent children who are the subject of court proceedings.

Qualification year:

Admitted to the roll of Solicitor on 15th July 2009.

Supervisor:

Muctar Johal

A sense of humour and positive outlook.

Languages

I am fluent in speaking Gujarati and can conduct appointments in Gujarati.

Love all things art.

I just wanted to say a massive thank you.

I really couldn't have got a better solicitor. I appreciate everything you and everyone else have done for me!

Client, Childcare

Thank you ever so much for all your help. I really appreciate what you have done for me and my family. You made things easy to understand and helped me dearly in these difficult times. Your an amazing person and your dealing with the case truly expresses how well your parents raised you. I can’t thank you enough.

Client, Childcare

Sarika was my solicitor during proceedings for my son, I could not recommend her enough! Sarika is a real credit to the firm, she goes above and beyond her job role and is an amazing person to work with. Sarika ensured I was kept well informed of my case and her attention to detail is outstanding. Sarika worked on my case from start to finish and during the entire process she was extremely empathetic and patient with me especially whilst discussing sensitive subjects. Sarika really supported me with my case and fought very hard so that we left feeling that it was a fair trial. Sarika did plenty of research and arranged multiple methods of support such as a fantastic intermediary to attend court with me to help me get through an emotional court hearing and ensure I understood what was happening. Sarika has amazing communication skills and always gets back to you within a realistic timeframe, she’s very professional, knowledgeable, and really gets to know her clients and their cases which made such a difference to me and how I felt about my case. Sarika always made time for me and my sons case and always ensured any required paperwork was completed, reviewed, approved and handed in on time. I took peace in knowing that i could trust her with anything. I guarantee you that when you work with her you won’t need to look any further as she is truly an invaluable resource for this firm! 10/10 would highly recommend!

Client, Childcare - Google

E: Kayleigh.Rushby@smithpartnership.co.uk

T: 01283 492985

F: 0128 3511365

Kayleigh Rushby

Paralegal

Practice areas

I joined Smith Partnership in June 2021 within the residential property team and have over 10 years’ experience within the role.

My role is to assist fee earners in property transactions, such as sales and purchases, as well as remortgage and transfer of equity files from beginning to completion.

Supervisor:

Kate Barry

I am super organised, very down to earth and approachable. Definitely a team player, always willing to help out, friendly, sociable and always up for a laugh.

Outside of work I enjoy watching my husband play Rugby and also love socialising with friends and family. I enjoy discovering new places, going to see musicals and I am an avid Disney lover! We have also got a young Dalmatian who very much keeps us on our toes!

Have just completed on my house purchase in August 2024, they were able to get it sorted for me within a very short time frame and helped me to complete on time as I had bought from auction. I dealt with Sarah's team, Kayleigh was very helpful and stayed in contact with me throughout the entire process and always was quick to answer any enquiries and questions raised by myself. Would definitely recommend and will be using them again.

Client, Residential Property - Trust Pilot

I had a wonderful experience using Smith Partnership - Kayleigh was brilliant! Her communication with me throughout the whole process made the transaction 10x easier. I could leave them to it & Voilà, sorted! I would use the company again & hope Kayleigh worked on my case.

Client, Residential Property - Trust Pilot

Just wanted to put on record how such a traumatic experience was eased by your care, attention & thoroughly professional service you ensured we received! You were absolutely outstanding in your thoughtfulness throughout, can't praise you highly enough for your communication skills throughout the entire process, so pleased you had our conveyance to supervise, you were brilliant!!! We'll be forever grateful, I couldn't recommend you highly enough, you were & are a joy!

Client, Residential Property

Kayleigh Rushby, two words to sum up our experience! Kayleigh could not have been more attentive throughout the entire conveyance, constant reassurance, attention to detail, excellent communication throughout, not to mention what a delightful lady she is! Smith Partnership have a ‘gem’ in their employ, & be most grateful to have such an asset! Can’t praise her highly enough! With great thanks for your service.

Client, Residential Property - Trust Pilot

The level of service at Smith Partnership Burton through the sale and purchase of my properties was excellent. There was clear communication pitched at my level throughout. Kayleigh Rushby was absolutely brilliant and very personable. I would thoroughly recommend them and would definitely use their services in the future.

Client, Residential Property - Trust Pilot

T: 01332 225262

E: Zoe.Romain@smithpartnership.co.uk

Zoe Romain

Partner

Practice areas

Commercial Property

We all know that legal documents can sometimes be a bit tricky to understand so I work closely with all my clients, whatever their experience with property transactions might be, to ensure that I provide comprehensive but accessible and user friendly advice with real world examples that meet their requirements.

I have experience working with individuals, SME’s, pension trustees, charities and banks and other lending institutions in connection with a wide range of commercial property transactions including both Freehold and Leasehold titles sales and acquisitions and new leases refinancing arrangements including where security is being taken over a portfolio of premises and development work including overages, options and easements.

I have particular experience working with Insolvency professionals in connection with sales / leases/ transfers in specie and other property work where liquidators/ administrators have been appointed in respect of property assets held by companies or where a trustee in bankruptcy has been appointed in connection with the sale of residential property.

I am a proud committee member of WREN, the Property Focused Networking Group in Nottingham.

Qualification year:

Admitted to the roll of Solicitor on 15th September 2008.

Supervisor:

I pride myself in providing clients with prompt, commercially focused legal advice that helps them get their property deals over the line.

I grew up in Sussex and moved to the Midlands after completing my university degree. I have been privileged to meet some amazing friends over the 18 years I have lived in the Midlands and am proud to call it my home (despite the flack I get from my family who are still down south).

Outside of work I enjoy a bit of adventure or trying something new whether that is learning to dance, taking up a kickboxing class or Zip-lining over the Eden Project in Cornwall, Sky Diving at Langar or loading up the mountain bike to ride some trails in Derbyshire or elsewhere in the UK.

A big thank you to both yourself and Lauren for all your help on this. I would definitely have messed it up if I tried doing it myself! I really appreciate the work you have done.

Client, Commercial Property

I appreciate most sincerely your firms professional help in rapidly conveying this property transaction with the minimum of stress. I am really most obliged. I am so glad I contacted you.

Client, Commercial Property

E: Amelia.Sutcliffe@smithpartnership.co.uk

T: 01332 225367

F: 01332 225442

Amelia Sutcliffe

Solicitor

Practice areas

Personal Injury | Clinical Negligence

I’m a Solicitor in the Clinical Negligence team.

I joined the firm in June 2021 and progressed to my Trainee Solicitor role in May 2023. Within my training I completed a year in our Personal Injury team, before qualifying into Clinical Negligence in November 2024. I have growing experience in all types of clinical negligence work, to include delays in diagnosis, GP claims and dental negligence. I dedicate my time to providing a personable, bespoke, and thorough service to my clients. I’m keen to ensure they feel supported, heard, and advocated for, as victims of medical negligence.

I’m based at Norman House in Derby, but travel to all Smith Partnership branch offices and will visit clients at home to ensure all our clients have access to our services.

Qualification year:

Admitted to the roll of Solicitor on 29th October 2024.

Supervisor:

Martin Bradbury

My colleagues would say I am enthusiastic, hard-working and passionate, but above all else, I bake a great banana bread.

In my spare time I enjoy going to the gym, Pilates and more recently running. I’ve fortunately received a London Marathon 2026 place so I’m very focused with my training. I enjoy walks in the Peak/Lake District with my dog and finding a nice coffee shop.

There are moments in life when all we can do is ask for help. One of those moments came for me in the form of an inquest in to my wife’s death. I will forever be grateful that one of the people I turned to was Amelia Sutcliffe. Amelia was professional, informed, kind and reassuring. It was a constant source of comfort and strength to have her with us throughout such a difficult time. She was always ready to answer any questions I or my family had and she walked us through the whole process with care and understanding. She made sure we always knew exactly what to expect. Should I ever find myself facing such a difficult time in the future, I would be encouraged to know I had Amelia by my side.

Client, Clinical Negligence

This is the second time I have used The Smith Partnership. Excellent service every time. I would like to extend my heartfelt thanks to Amelia Sutcliffe for her outstanding work and assistance. Her professionalism, kindness, and empathy were truly remarkable. She remained in constant contact with me throughout the process. I highly recommend her to anyone in need of legal services.

Client, Personal Injury - Trust Pilot

Amelia has been great and amazing helped me through alot and explain things when I didn't understand. She also helped when feeling abit rubbish on myself, and made me feel welcome and it just made my situation abit easier even though it been tough.

Client, Childcare - Trust Pilot

Clare, you’re absolutely amazing, that is all I can say - you won me my daughter back. You and Amelia have both been amazing through all of my difficulties, I don’t think I’d have got through it without help from you both.

Client, Childcare

I was assisted in a child case by Amelia, cannot thank her enough, always on time, punctual, honest, straight forward, but also kind and compassionate as well, really helped me get through it all and can’t thank her enough, absolutely amazing and can’t recommend her enough, 5/5 all day long, a real pleasure to have through the journey, definitely a must use service!

Client, Childcare - Trust Pilot

T: 0116 247 2021

E: Misha.Varia@smithpartnership.co.uk

Misha Varia

Solicitor

Practice areas

I am a solicitor within the Residential Property department at Charnwood Court, Leicester. I qualified as a solicitor in 2023. I have worked in conveyancing around 5 years and 1 PQE.

Qualification year:

Admitted to the roll of Solicitor on 23rd May 2023.

Supervisor:

Rachel Maxwell

Organised, good sense of humour and positive attitude.

I enjoy hiking and spending time with my family in Switzerland.

I enjoy travelling, especially road trips – when I can!

Misha from Smith Partnership has been my guardian angel throughout the purchase of my new house. I am a first time buyer unfamiliar to the whole process but Misha made sure I was kept in the loop and she had great due diligence and made sure as my solicitor everything checked out. I cannot thank her enough she is a credit to smiths and deserves all the praise in this review and more. Keep up the Great work. Thanks!

Client, Residential Property - Google

We would like to thank Misha Varia and Gemma Brien at the Leicester Office and Rachel Maxwell at the Derby Office for the help given in purchasing our bungalow and getting the sale over the line. It took a while due to Proof of Funds but we got there in the end. Speaking on the telephone with Misha and sending emails to and fro was the easy part, however we weren’t very good at other IT things. Gemma sent us paper copies for signing which helped us enormously. We are moving in today and couldn’t be more pleased with your friendly helpful and patient service, so we give Smiths Partnership a 5/5.

Client, Residential Property

Misha Varia and Gemma Brien were fantastic throughout our home sale and purchase. Extremely professional, helpful, responsive and proactive. Above all they were supportive and kind when complex issues arose very late in the process. We would not hesitate to recommend in future. Thank you both for all of your hard work and help!

Client, Residential Property - Google

Gemma was so kind and helpful with any questions I had, making a dream come true in purchasing my first house. I honestly couldn't thank her and the team enough (Misha and Rachel included), It was a very hard time for me personally after loosing my nan in December, but thanks to there hard work and resolving the few issues we came across . It is all worth it and i know its made nan proud thanks again guys.

Client, Residential Property - Trust Pilot

Really pleased with the service from Gemma Brien and Misha at Smith Partnership during our house purchase. There were a few amendments and corrections needed along the way, but Gemma was always quick to respond, helpful, and kept things moving. Misha and Gemma both worked hard to get everything through to completion and made sure we got there in the end. Communication was good throughout, and they were always professional and supportive during what can be a stressful process. Thank you both for helping us complete on our new home.

Client, Residential Property - Google

E: Rachel.Maxwell@smithpartnership.co.uk

T: 01332 225259

F: 01332 225319

Rachel Maxwell

Partner & Head of Conveyancing

Practice areas

I am a Partner and Solicitor within the Residential Property and Conveyancing Team.

My career in residential conveyancing started in 2012 and qualified as a solicitor in 2017. I have a wealth of knowledge and experience to assist with all sorts of property transactions.

Qualification year:

Admitted to the roll of Solicitor on 17th July 2017.

Supervisor:

I thoroughly enjoy working in the conveyancing industry and believe that my positivity towards conveyancing and delivering the highest level of client service is infectious.

I am actively involved with the Derby and District Law Society. I am regularly seen at social and networking events for property professionals to help bring the property/ conveyancing community together.

Finding balance in life is important to me and so away from work, my spare time is enjoyed with my family on walks out in the countryside and along canals!

Client, Residential Property

Saved Our Home Purchase, Forever Grateful! We can’t recommend Smith Partnership highly enough. We were caught up in the sudden closure of our solicitors. On the very day we were due to complete, our funds were frozen, our deposit was at risk because contracts had already been exchanged, and we were absolutely devastated. Donna and Rachel at Smith Partnership went above and beyond for us. Every email was answered, every concern was acknowledged, and we received daily updates without fail. They were kind, reassuring, and most importantly, completely honest throughout the process. We were incredibly fortunate to have our money returned in under two weeks, and I genuinely believe the outcome would have been very different had we been with another firm. Thanks to their hard work and support, we are now settled in our dream home, and we cannot thank them enough.

Client, Residential Property - Google

T: 0116 247 2006

E: Gemma.brien@smithpartnership.co.uk

Gemma Brien

Solicitor Apprentice

Practice areas

As a solicitor apprentice in the conveyancing department, I support clients through one of the most important transactions of their lives—buying or selling property. I assist with drafting legal documents, reviewing contracts, and liaising with clients, estate agents, and other solicitors to help ensure a smooth and efficient process.

I’m currently working towards qualifying as a solicitor through the apprenticeship route, which allows me to gain hands-on experience while studying law. I’m passionate about making the legal process clear and approachable for clients, and I take pride in being part of a team that helps people move forward with confidence.

Supervisor:

Misha Varia

My colleagues would describe me as kind and caring with a strong determination to work hard and support others - qualities I strive to bring to every task and client interaction.

I also love to bake and often bring homemade treats into the office—something that’s become a bit of a tradition! It’s a small way to brighten the team's day and add a personal touch to our collaborative environment.

Outside of work, I enjoy baking, reading, and spending time with my friends and family. I also volunteer as a Sunday school teacher at my local church, which allows me to give back to the community and support young people in their learning and development.

Fun Fact – I have a pet tortoise named Frankie!

Client, Residential Property

Working with Gemma Brien at Smith Partnership has been an absolute pleasure. During the process, communication with the property lawyer unfortunately broke down, but Gemma stepped in and completely turned things around. She quite literally saved the file. Without her support and determination, we would not have exchanged today, and I am incredibly grateful for everything she has done. Thank you once again, Gemma — I truly appreciate your help and hope our paths cross again in the future!

Client, Residential Property - Google

Client, Residential Property - Trust Pilot

Thanks for your work. I've been very happy with the service provided by you and everyone at Smith partnership. I greatly appreciate your patience and professionalism when dealing with the buyers queries and my own concerns. When I find myself in need of a solicitor again I will be coming back to Smith Partnership.

Client, Residential Property

Client, Residential Property - Google

A very smooth transaction, despite the property being nearly 100 years old and not being land registered. The information was thorough and I was updated regularly throughout. Gemma was great at getting it all completed, communicating right through to the end. Would highly recommend Smith Partnership for a house move!

Client, Residential Property - Google

T: 01332 225383

E: Oliver.maxwell@smithpartnership.co.uk

Oliver Maxwell

Partner

Practice areas

Dispute Resolution

I advise on a wide range of property-related disputes, with a particular emphasis on disputes (or, more accurately, any matter that could give rise to a dispute) involving commercial real estate assets. I have worked with an array of clients, from individuals and regional SME’s to national and global PLC’s.

I am regularly involved in disputes involving commercial landlords and tenants, including:-

Lease renewals and terminations;
Interim rent;
Dilapidations;
The exercise of break options;
Breach of lease covenants;
Lease forfeiture (and relief);
Rent reviews; and
Issues deriving from both landlord and tenant insolvency.

I also have significant experience in disputes concerning commercial easements (including maintenance and rights to repair), adverse possession, trespass and nuisance claims.

Having specialised almost exclusively in real estate litigation since 2019, I am able to help my clients navigate complex disputes to reach the best possible outcome, whether that be by using litigation, ADR or strategic correspondence.

I qualified in 2014, and have specialised in commercial real estate litigation since 2019. I am also a member of the Property Litigation Association.

Qualification year:

Admitted to the roll of Solicitor on 15th September 2014.

Supervisor:

Russell Davies

An enthusiasm for the law and for my clients. I’m approachable, pragmatic, and am known for being a “safe pair of hands”. I’m never far away from a quote from either an enjoyable judgement or, failing that, from any number of noteworthy films or songs.

Outside of work, I enjoy spending my time (and money) on my wife and two young children. I also enjoy spending time with the wider family, and enjoying regular walks canalside.

I try to run regularly and attend a tai chi class on a Monday. I also hold a shotgun licence, and try and shoot (clays only) as much as I can.

I am a Past President of the Derby and District Law Society, and continue to offer it my support by attending events and offering my judging services in the annual debates competition ran in conjunction with the University of Derby.

Oliver was brilliant throughout the whole process. He was a great help both legally and emotionally.

Client, Dispute Resolution

My experience of working with Oliver Maxwell has been exceptional. He has been engaging and provided timely advice on a number of lease related issues. What makes him stand out is that he has a very concise and pragmatic approach which helps when I have multiple demands on my time.

Legal 500 2024

Thank you for your consistent professionalism throughout our time dealing with you. Our case admittedly was not straight forward and for us to get a negotiated deal with [our opponent] is a result to say the least.

Client, Dispute Resolution

We chose Oliver Maxwell to handle a delicate and very complicated matter. He was extremely hardworking, sometimes out of office hours to suit our needs. His advice, representation and assistance was excellent, and ultimately he was instrumental in bringing this very stressful matter to a close. We would highly recommend him.

Client, Dispute Resolution

Oliver, thank you on behalf of the Directors for your expert advice and guidance. You have excelled not only in your professional guidance, but also in your approach in communicating with [the opponent] to reach an amicable settlement. We look forward to working with you again.

Client, Dispute Resolution

Oliver, we just wanted to pass on our thanks to you for all your help, advice and patience. It hasn’t been an easy process for anyone involved, but we both have smiles back on our faces and, at our age, life is too short and precious for us to dwell on such matters. You have allowed us to conclude this dispute with our honesty, integrity, and our consciences intact. Thanks again my friend.

Client, Dispute Resolution

T: 0116 247 2025

E: Donna.Richardson@smithpartnership.co.uk

Donna Richardson

Conveyancer

Practice areas

I am a Conveyancer dealing with all aspects of residential conveyancing; including freehold/leasehold sale and purchases, transfer of equity and remortgages.

Achievements:

I won the Peoples Award at the ESTAS for two consecutive years running (2023/2024), which recognises staff who go above and beyond for their clients and is based solely on the individual’s reviews.

Supervisor:

Rachel Maxwell

I am friendly, helpful and caring. My friends would say that I have a great sense of humour and my laugh is contagious!

I love to spend time with my family and my two boys (now 18 and 20!). I have also have a dog and love spending time with him and talking him for walks. I also enjoy socialising with friends.

Client, Residential Property - Google

Exceptional service from solicitor Donna!!! Super professional, efficient and got the job done. Highly recommended!!!!!!

Client, Residential Property - Trust Pilot

The support and service from Donna Richardson has been nothing short of fantastic. She's kept me informed along with our clients to make the transaction smooth throughout especially as we were operating with tight deadlines, a real credit to the Smiths team. Thank you!

Client, Residential Property - Google

I needed a Conveyancer to help support my clients with their first investment property under a layered limited company structure. As this was an auction purchase the timescales were tight. Donna Richardson has been nothing short of incredible! Amazing with my clients providing the right support and guidance, working with me and the lender to get everything signed off along with working closely with the vendors solicitors to get this transaction through with time to spare. 10 out 5.

Client, Residential Property - Trust Pilot

Donna and Krishna of Smith Partnership were exemplary in their conveyancing of our properties. They were polite, professional and efficient. Explanations were clear and they were patient when we required further detail. Our thanks for providing us with an excellent service.

Client, Residential Property - Google

I went to The Smith Partnership halfway through a house purchase after a PM law firm closed their doors on all business, leaving thousands of people high and dry. The lady who looked after my case was Donna Richardson. She was brilliant from start to finish. She caught up with the house chain very quickly and always got back to me if I couldn’t speak to her directly. I had a number specifically for her so I didn’t need to go through a long switchboard. I don’t think the move would have happened as smoothly as it did without Donna and her team. I couldn’t recommend them enough. Thank you.

Client, Residential Property - Trust Pilot

E: sarah.mccleary@smithpartnership.co.uk

T: 01782 339087

F: 01782 332448

Sarah McCleary

Associate

Practice areas

I am an Associate Solicitor working within the Residential Property Team, based at our Stoke branch where I head up the Conveyancing work for the office.

Having worked within the residential property sector for over 10 years, I have extensive experience acting for clients across Staffordshire, Stoke-on-Trent, Newcastle-under-Lyme, and Cheshire. Since qualifying as a Solicitor in 2018, I have built strong local knowledge and a practical understanding of the property market, so as to assist a wide range of clients with their residential property transactions

I advise on a broad range of residential conveyancing matters, such as: -

Freehold and Leasehold sales and purchases
First-time buyer transactions
Remortgages and transfers of equity
New Build property purchases
Help to Buy transactions
Right to Buy purchases
Auction property transactions
Voluntary Frist Registrations
Buy to Let transactions

To name just a few!

Case Study

I recently acted for a buyer purchasing a new build property with a related sale, forming part of a lengthy property chain.

Due to the time pressures involved with the chain, the client was feeling, understandably, anxious and somewhat overwhelmed. I took the time to explain each stage clearly, remaining approachable and accessible to all throughout the transaction. I ensured I was available to answer questions promptly and provide regular updates to client and connected parties during the transaction.

When unexpected delays arose due to enquiries and management company information, I worked proactively with all parties involved to resolve matters as quickly as possible, whilst keeping the client informed throughout.

The transaction completed successfully, allowing the client to move into their home on schedule and with peace of mind.

Qualification year:

Admitted to the roll of Solicitor on 15th March 2018.

Supervisor:

Rachel Maxwell

I pride myself on delivering excellent customer service to clients and connected parties, taking a friendly, approachable, and empathetic approach throughout the conveyancing process.

I understand that the conveyancing process can be a stressful and significant time for many clients, and I tailor my advice to each individual so as to provide clear guidance, reassurance, and support at every stage of the journey.

Outside of work, I enjoy spending time with my family and friends, walking the National Trust properties with my partner and dog, and baking in the kitchen when I get a chance.