B2B Debt Collection

As an SRA regulated law firm and being recommended by The Legal 500, we support UK businesses and international clients with business-to-business debt collection that is designed to recover funds efficiently.

Effective B2B debt collection is rarely a one-size-fits-all approach, with each business debtor having different priorities and capabilities to pay. 

How We Help You

Our approach to B2B debt collection is designed to make it easy for the debtor to pay debts and move cases forward with the right level of encouragement at the right time. We can support you with:

  • Reviewing cases on an individual basis
  • Drafting and issuing debt recovery letters, such as Letters Before Actions (LBA’s) and Letter of Claims
  • Early engagement and structured follow-up to progress payment
  • Escalation options when settlement isn’t achieved
  • Issuing court proceedings
  • Escalating to litigation and enforcement when necessary
  • Dispute handling where a debtor challenges the debt
  • Clear reporting and audit trails to support transparency and governance

A Clear Approach to B2B Debt Recovery

Our strength lies in combining legal authority with a practical, relationship-aware approach. Where appropriate, we aim to resolve matters amicably, but we will also advise on escalation when a debtor fails to engage or repeatedly delays in a payment plan.

Our online debt recovery system, Debt Recovery View, makes it simple to instruct us to collect your debts, check for updates, respond to queries, and monitor overall collection performance. The platform is designed to provide real-time transparency and greater control over your recovery process.

Every client has a dedicated point of contact, focused on recovering overdue payments. We tailor the collection process to your business and your industry, with a focus on maintaining business relationships.

As an SRA regulated firm, we bring extensive legal expertise to every case. That includes bespoke workflows, effective negotiation, dispute resolution support where needed, and management of payments or instalment plans to help secure recovery of your invoices.
 

Why Choose Smith Partnership?

We tailor strategy to the debtor’s circumstances to achieve payment efficiently. With transparent terms and a results-based fee structure, you can pursue recovery with confidence and clear oversight from start to finish.

We use Debt Recovery View, our bespoke debt recovery platform designed to provide clients with a more efficient, transparent and streamlined recovery process. Supporting both B2B and B2C matters, the system helps us progress claims quickly, monitor key deadlines, maintain clear communication records and integrate with the online Court claims process where legal action is required.

Clients also benefit from flexible payment options for debtors, including online payments, Google Pay, Apple Pay, bank transfer and telephone payments, helping to remove barriers to payment and support faster recovery outcomes.

Contact our team today

If you need support with B2B debt collection, we can advise you on your next steps. Contact us today on 0330 123 1229, email info@smithpartnership.co.uk, or complete our contact form to find out more.