Every country presents its own challenges for international student debt recovery, so our strategies are tailored accordingly. We combine direct engagement through calls, emails, text and WhatsApp, also using trusted local agents who can act where extra steps are required.
In China, our team works directly for up to 60 days using inbound and outbound contact, before escalating to local agents if required. These agents can provide additional measures such as issuing legal letters or arranging doorstep visits where permitted, ensuring the best chance of recovery. It is worth noting that WhatsApp is not an available practice for contact with students in China.
In India, our structured process also runs for 60 days, with calls and WhatsApp messaging timed to the local timezone. Our agents can issue legal notices where needed and verify identities through local ID documentation. For higher value cases, they may recommend legal action depending on the applicable jurisdiction.
In Nigeria, our workflow includes calls, emails, and text messages. Where debts remain unresolved, we work with local agents who can pursue cases further and, if necessary, engage private investigators.